Subject: Re: Complain // Defective Item // Order 100149798
From: Omar Khaled <[email-masked]>
To: Abdul Monim <[email-masked]>, [email-masked], [email-masked]
Cc: Info <[email-masked]>, customer care <[email-masked]>
Date: Mon, 20 Jul 2020 11:13:15 +0200
List-Id: <ccteam.mumzworld.com>

Dear Abdul Monim,

Thanks for your updates, and will request to return the item for checking.

+Moataz Salah El Din <[email-masked]>
+Alaa Musa <[email-masked]>

Kindly we need your support to return the item from the customer u can
check this Incident #1198841

Regards,
Omar Khaled

On Mon, Jul 20, 2020 at 7:46 AM Abdul Monim <[email-masked]> wrote:

> Dear Omar,
>
>
>
> Could you send the device to our warehouse where we can check and decide?.
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Info [mailto:[email-masked]]
> *Sent:* Monday, July 20, 2020 8:27 AM
> *To:* 'Abdul Monim' <[email-masked]>
> *Cc:* [email-masked]
> *Subject:* FW: Complain // Defective Item // Order 100149798
>
>
>
> Dear Mr. Monim,
>
>
>
> FYA.
>
>
>
> Best Regards,
>
> July-Ann
>
>
>
> AREEN East & West LLC
>
> P.o.Box 1693 , Dubai – UAE
>
> Tel : +971 4 2678888
>
> Fax: +971 4 2676000
>
> E-mail : [email-masked] <[email-masked]>
>
> Web    : www.areenew.com
>
> ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ
>
>  [image:
>
>
>
>
>
>
>
> *From:* Omar Khaled [mailto:[email-masked] <[email-masked]>]
> *Sent:* Sunday, July 19, 2020 9:47 PM
> *To:* [email-masked]
> *Cc:* customer care <[email-masked]>
> *Subject:* Complain // Defective Item // Order 100149798
>
>
>
> Dear Team,
>
>
>
> Hope you are doing well.
>
>
>
> Kindly need your support regarding the below :
>
>
>
> Order no. #100149798
>
> Item : Motorola Timer Digital Audio Monitor
>
> SKU : AEW-MBP161
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=206853>
>
>
>
> Customer received this item from us, and after 7 days it is not charging,
> so is there any solution to repair this item or to replace it with a new
> one or not.
>
>
>
> Thanks & Regards,
>
> Omar from mumzworld team
>