Subject: Re: Bundle Missing Quantity - Order No.600926546 and 600926549
From: Erica Jane Serrano <[email-masked]>
To: Vipul Arora <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Ashish Nair <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa Said <[email-masked]>, Muhammad Habib <[email-masked]>, Vipin Raj <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Mamdouh Younes <[email-masked]>
Date: Mon, 20 Jul 2020 11:10:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi Vipul,

Still on discussion with the vendor and waiting for the Invoice copy from
their WH as I dont have the hard copy will revert within today.

Thanks & Regards,

*Erica Serrano*
Logistics Executive

*P* +971 4 433 9455 Ext (1337)
*E* [email-masked] <[email-masked]>*

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Mon, Jul 20, 2020 at 11:07 AM Vipul Arora <[email-masked]> wrote:

> +Erica Jane Serrano <[email-masked]> : as discussed yesterday please
> check with the vendor as he delivered single piece instead of bundle
> ᐧ
>
> On Mon, 20 Jul 2020 at 10:27, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Do we have an update?
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sun, 19 Jul 2020 at 15:29, Ashish Nair <[email-masked]> wrote:
>>
>>> Hi Mohit,
>>>
>>> Please be informed that the missing packs is not physically available.
>>>
>>> @Vipul Arora <[email-masked]>  - please have a look into this
>>> subject case & give ur feedback.
>>>
>>> Regards,
>>>
>>> *Ashish.S.Nair*
>>> Inventory Controller
>>>
>>>
>>> *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
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>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
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>>>
>>> On Sun, Jul 19, 2020 at 3:12 PM Mohit Caleb <[email-masked]> wrote:
>>>
>>>> +Ashish Nair <[email-masked]> - Kindly support in checking the
>>>> issue here.
>>>> ᐧ
>>>>
>>>> On Sun, Jul 19, 2020 at 2:47 PM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi team,
>>>>>
>>>>> The customer placed the above orders for the below items. Each is
>>>>> supposed to be a pack of 10 however the customer received only 1 pack of
>>>>> each.
>>>>>
>>>>> Please see the below images for your reference.
>>>>>
>>>>>
>>>>> 600926546 TM-54029-502
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1081042> Jacobs
>>>>> Espresso 12 Ristretto - 10 Packs of 10 Coffee Capsule 1
>>>>>
>>>>> 600926549 TM-54027-503
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1081040> Jacobs
>>>>> Espresso 7 Classico - 10 Packs of 10 Coffee Capsules 1
>>>>>
>>>>> Kindly check and advise ASAP.
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>