Subject: RE: Warranty claim - TC-ZT020-GRA1 - 700072856
From: <[email-masked]>
To: "'Angeli Fontillas'" <[email-masked]>, "'Denmark A'" <[email-masked]>, "'Ronald Gaviola'" <[email-masked]>, "'Ashley Fernandes'" <[email-masked]>
Cc: "'Hyacinth Joyce'" <[email-masked]>, "'Mary Anne Agapito'" <[email-masked]>, "'Taqwa Ali'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Ammir De Los Reyes'" <[email-masked]>, "'Avinash TrucareFzc'" <[email-masked]>, "'Benoy TrucareFzc'" <[email-masked]>, "'RP Singh TrucareFzc'" <[email-masked]>, "'Vipul Arora'" <[email-masked]>, "'Inbound.fc'" <[email-masked]>, "'Abigail Nicole Capinpin'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'lastmile'" <[email-masked]>, "'Eugene Mugisa'" <e
Date: Mon, 20 Jul 2020 11:03:26 +0400
List-Id: <ccteam.mumzworld.com>

Hi  <mailto:[email-masked]> @Ashley Fernandes  <mailto:[email-masked]> @Denmark A was this shipped out ?

 

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Angeli Fontillas <[email-masked]> 
Sent: Sunday, July 19, 2020 7:37 PM
To: Denmark A <[email-masked]>; Ronald Gaviola <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>; Mary Anne Agapito <[email-masked]>; Taqwa Ali <[email-masked]>; Radwa Ali <[email-masked]>; customer care <[email-masked]>; Ammir De Los Reyes <[email-masked]>; Avinash TrucareFzc <[email-masked]>; Benoy TrucareFzc <[email-masked]>; RP Singh TrucareFzc <[email-masked]>; Vipul Arora <[email-masked]>; Inbound.fc <[email-masked]>; Abigail Nicole Capinpin <[email-masked]>; Returns.fc <[email-masked]>; lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>; Gabriel Bresse <[email-masked]>; Ashley Fernandes <[email-masked]>
Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856

Hello Team,

Please send the spare part to the below address.

 

Thank you. 

On Sun, 19 Jul 2020 at 11:09, Ashley Fernandes <[email-masked] <mailto:[email-masked]> > wrote:

Dear CC team,

Please advise here.

Thanks and Regards,

Ashley Fernandes 

Logistics Executive

P +971 4 245 1358      M +971 56 948 3116       E ashley@ <mailto:[email-masked]> mumzworld.com

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

On Sat, Jul 18, 2020 at 10:32 AM Ashley Fernandes <[email-masked] <mailto:[email-masked]> > wrote:

Dear CC Team,

Kindly advise here.

Thanks and Regards,

Ashley Fernandes 

Logistics Executive

P +971 4 245 1358      M +971 56 948 3116       E ashley@ <mailto:[email-masked]> mumzworld.com

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

On Sat, Jul 18, 2020 at 10:18 AM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear All, 

Wheel well received thank you. 

@Ashley Fernandes <mailto:[email-masked]>  Please advise. 

Regards, 

Den mark

On Thu, Jul 16, 2020 at 5:50 PM Ammir De Los Reyes <[email-masked] <mailto:[email-masked]> > wrote:

Dear Avinash,

Kindly ask the delivery guy to send it directly to Denmark (returns team). Thanks.

On Thu, 16 Jul 2020 at 17:46, Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> > wrote:

Dear Ammir 

Find attached image of the Wheel 

our driver will hand this over to you on Saturday 

please confirm when received.

 

thanks 

kind regards

Avi.

 

From: Ammir De Los Reyes [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Thursday, July 16, 2020 11:54 AM
To: Ashley Fernandes <[email-masked] <mailto:[email-masked]> >
Cc: Benoy TrucareFzc <[email-masked] <mailto:[email-masked]> >; RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> >; Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> >; Vipul Arora <[email-masked] <mailto:[email-masked]> >; Inbound.fc <[email-masked] <mailto:[email-masked]> >; Abigail Nicole Capinpin <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Taqwa Ali <[email-masked] <mailto:[email-masked]> >; Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >; Radwa Ali <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >; Denmark A <[email-masked] <mailto:[email-masked]> >; Gabriel Bresse <[email-masked] <mailto:[email-masked]> >
Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856

Dear Ashley,

We did not receive any from Trucare.

On Thu, 16 Jul 2020 at 09:15, Ashley Fernandes <[email-masked] <mailto:[email-masked]> > wrote:

Dear Mr. Benoy,

Please check with your delivery driver as to whom he had given the wheels last Thursday, 09th July.

++ @Vipul Arora <mailto:[email-masked]>  @Ammir De Los Reyes <mailto:[email-masked]>  @Inbound.fc <mailto:[email-masked]>  

In the meantime, please check if this was received at your end.

Thanks and Regards,

Ashley Fernandes 

Logistics Executive

P +971 4 245 1358      M +971 56 948 3116       E ashley@ <mailto:[email-masked]> mumzworld.com

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

On Thu, Jul 16, 2020 at 9:11 AM Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Ashley, 

Not yet received.

Regards, 

Den mark

On Thu, Jul 16, 2020 at 9:08 AM Ashley Fernandes <[email-masked] <mailto:[email-masked]> > wrote:

++ @Denmark A <mailto:[email-masked]>  @Returns.fc <mailto:[email-masked]>  

Dear Denmark,

Good Morning!

Kindly confirm if the spare wheels have been received at your end?

Thanks and Regards,

Ashley Fernandes 

Logistics Executive

P +971 4 245 1358      M +971 56 948 3116       E ashley@ <mailto:[email-masked]> mumzworld.com

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

On Thu, Jul 16, 2020 at 8:46 AM Abigail Nicole Capinpin <[email-masked] <mailto:[email-masked]> > wrote:

Hi RP and Avi,

Please confirm if the wheels were sent last Thursday.

Hi Taqwa,

Could you please check with the WH Team as well?

Regards,

Abigail Capinpin 
Buyer

P +971 4 433 9455
E [email-masked] <mailto:[email-masked]>  

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

 

From: Taqwa Ali <[email-masked] <mailto:[email-masked]> > 
Sent: Wednesday, July 15, 2020 7:58 PM
To: RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> >
Cc: Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >; Abigail Nicole Capinpin <[email-masked] <mailto:[email-masked]> >; Ashley Fernandes <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ; Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >; TaherBohra TrucareFzc <[email-masked] <mailto:[email-masked]> >; Benoy TrucareFzc <[email-masked] <mailto:[email-masked]> >; Gabriel Bresse <[email-masked] <mailto:[email-masked]> >
Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856

Dear Team 

Kindly update, the CM is following up 

Regards

Taqwa 

On Sun, Jul 12, 2020 at 7:59 PM Hyacinth Joyce <[email-masked] <mailto:[email-masked]> > wrote:

Hi team,

Kindly confirm if the wheels have been sent to our end.

Thank you.

Best Regards,

Joyce Alvarado

Customer Care Representative

p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Tue, 7 Jul 2020 at 19:21, RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> > wrote:

Hi Radwa,

No. It is free.

Kind Regards,

R.P.Singh

Sales Manager

Trucare FZC

1J/12-1,Hamriyah free zone,

PO Box 42106,Sharjah (UAE)

Tel: +971 6 5263945   Fax: +971 6 5263946

Mob : 055-4745256 

 <mailto:[email-masked]> [email-masked]

 <http://www.trucare.co> www.trucare.co

From: [email-masked] <mailto:[email-masked]>  [mailto:[email-masked] <mailto:[email-masked]> ] 
Sent: Tuesday, July 7, 2020 7:20 PM
To: 'Abigail Nicole Capinpin' <[email-masked] <mailto:[email-masked]> >
Cc: 'Ashley Fernandes' <[email-masked] <mailto:[email-masked]> >; Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> >; 'customer care' <[email-masked] <mailto:[email-masked]> >; 'lastmile' <[email-masked] <mailto:[email-masked]> >; 'Eugene Mugisa' <[email-masked] <mailto:[email-masked]> >; 'Mary Anne Agapito' <[email-masked] <mailto:[email-masked]> >; 'Hyacinth Joyce' <[email-masked] <mailto:[email-masked]> >; TaherBohra TrucareFzc <[email-masked] <mailto:[email-masked]> >; Benoy TrucareFzc <[email-masked] <mailto:[email-masked]> >; RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> >; 'Gabriel Bresse' <[email-masked] <mailto:[email-masked]> >
Subject: RE: Warranty claim - TC-ZT020-GRA1 - 700072856

Hi Abigial,

Is there any cost ?

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Abigail Nicole Capinpin <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, July 7, 2020 6:54 PM
To: Radwa Ali <[email-masked] <mailto:[email-masked]> >
Cc: Ashley Fernandes <[email-masked] <mailto:[email-masked]> >; Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >; Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >; Taherbohra TrucareFzc <[email-masked] <mailto:[email-masked]> >; Benoy TrucareFzc <[email-masked] <mailto:[email-masked]> >; RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> >; Gabriel Bresse <[email-masked] <mailto:[email-masked]> >
Subject: RE: Warranty claim - TC-ZT020-GRA1 - 700072856

Hi Radwa,

The vendor will deliver the wheels on Thursday.

Regards,

Abigail Capinpin 
Buyer

P +971 4 433 9455
E [email-masked] <mailto:[email-masked]>  

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

 

From: Radwa Ali <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, July 7, 2020 6:37 PM
To: Abigail Nicole Capinpin <[email-masked] <mailto:[email-masked]> >
Cc: Ashley Fernandes <[email-masked] <mailto:[email-masked]> >; Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >; Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >; Taherbohra TrucareFzc <[email-masked] <mailto:[email-masked]> >; Benoy TrucareFzc <[email-masked] <mailto:[email-masked]> >; RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> >; Gabriel Bresse <[email-masked] <mailto:[email-masked]> >
Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856

Hi Abigail,

Please advise as we did not get any updates ?

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f%3A1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y40FXGSxBCednlYy-F_nlrrq5hZe> 

 

On Tue, Jul 7, 2020 at 12:08 PM Abigail Nicole Capinpin <[email-masked] <mailto:[email-masked]> > wrote:

Hi Ashley,

The vendor will reach out to you and close this issue today. 

Regards,

Abigail Capinpin 
Buyer

P +971 4 433 9455
E [email-masked] <mailto:[email-masked]>  

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

 

From: Ashley Fernandes <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, July 7, 2020 10:57 AM
To: Radwa Ali <[email-masked] <mailto:[email-masked]> >; Abigail Nicole Capinpin <[email-masked] <mailto:[email-masked]> >; Gabriel Bresse <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >; Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >; Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> >; Taherbohra TrucareFzc <[email-masked] <mailto:[email-masked]> >; Benoy TrucareFzc <[email-masked] <mailto:[email-masked]> >; RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> >
Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856

++ @Abigail Nicole Capinpin <mailto:[email-masked]>  

Thanks and Regards,

Ashley Fernandes 

Logistics Executive

P +971 4 245 1358      M +971 56 948 3116       E ashley@ <mailto:[email-masked]> mumzworld.com

A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

 <https://www.instagram.com/mumzworldcom/>   <https://www.facebook.com/mumzworld>   <https://www.youtube.com/user/MumZworld>   <https://www.snapchat.com/add/mumzworld.com>   <https://twitter.com/mumzworld> 

 <https://www.mumzworld.com/en/> 

 <https://www.mumzworld.com/en/media-and-press> 

 

On Tue, Jul 7, 2020 at 10:53 AM <[email-masked] <mailto:[email-masked]> > wrote:

Hi  <mailto:[email-masked]> @[email-masked] and  <mailto:[email-masked]> @[email-masked],

Please assist us as we need to update the customer and she is following up closely.

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Angeli Fontillas <[email-masked] <mailto:[email-masked]> > 
Sent: Sunday, July 5, 2020 7:55 PM
To: RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> >; Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> >
Cc: Hatim TrucareFzc <[email-masked] <mailto:[email-masked]> >; Taherbohra TrucareFzc <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ; DOCX TrucareFzc <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ; customer care <[email-masked] <mailto:[email-masked]> >; Radwa Ali <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >; Eugene Mugisa <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Mary Anne Agapito <[email-masked] <mailto:[email-masked]> >; Hyacinth Joyce <[email-masked] <mailto:[email-masked]> >
Subject: Re: Warranty claim - TC-ZT020-GRA1 - 700072856

Hello Team,

Good evening!

May we have an update on this please?

Customer is constant;y following up.

Thank you. 

On Thu, 2 Jul 2020 at 17:18, Hyacinth Joyce <[email-masked] <mailto:[email-masked]> > wrote:

Hi Team,

The customer called again to follow up.

Do we have an update on this?

Thank you.

 

Best Regards,

Joyce Alvarado

Customer Care Representative

p:  +971 (0)4 4339455  │ e: joyce <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

 

On Fri, 26 Jun 2020 at 16:28, Mary Anne Agapito <[email-masked] <mailto:[email-masked]> > wrote:

Hi RP,

May we have an update on this case, please?

The customer keeps on following up.

Please advise. Thank you

Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: magapito <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e882ca88bf&attid=0.1&permmsgid=msg-f%3A1627518056495393012&th=16961b0ca6f128f4&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-kBCaEySkJ8k9w0FA8konxbh8euZMvDSoLFdgvHUoTSVCu-55zppkycHWMqeAKuaN8KaTaAnzCx8zjui_ax97BOizysC1UWznk> 

 

On Thu, Jun 25, 2020 at 9:57 AM <[email-masked] <mailto:[email-masked]> > wrote:

Hi All,

Any updates ?

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Radwa Ali <[email-masked] <mailto:[email-masked]> > 
Sent: Monday, June 22, 2020 4:58 PM
To: Avinash TrucareFzc <[email-masked] <mailto:[email-masked]> >; RP Singh TrucareFzc <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; Taherbohra TrucareFzc <[email-masked] <mailto:[email-masked]> >; Hatim TrucareFzc <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: Warranty claim - TC-ZT020-GRA1 - 700072856

Hi All,

Please check the attached photos.

The customer has lost the wheels and wants to get a replacement for the wheels.

We have attached the sales receipt as well.

If the wheels are available, please advise the price so we can share it with the customer.

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/0/?ui=2&ik=e24c88d399&attid=0.1&permmsgid=msg-f%3A1649981980103539680&th=16e5e9de71ddfbe0&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ95JLKhOXcIJT5jHbVS3TTIuAiTB8AyBMAI_OSFtYzX6b5JJbj27qNVGtuKksk8I52g1jQ5y40FXGSxBCednlYy-F_nlrrq5hZe> 

 

-- 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: angeli <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/1/?ui=2&ik=200e67e08e&view=fimg&th=159784c3b91cc9e8&attid=0.1&disp=emb&realattid=ii_1562a22ad936cd8e&attbid=ANGjdJ8g33JqCyE7u9mAwwTP9XetI1ISnotSqBNGSXaHkC1IObtPwYS2D1AaUC082lqIe00wjkIAE18Mnh83525zeyaPtrnB3o6_5B0PPNQodz5PPI9_> 

 

-- 

 

Regards,

Ammir

 

-- 

 

Regards,

Ammir

 

-- 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: angeli <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/1/?ui=2&ik=200e67e08e&view=fimg&th=159784c3b91cc9e8&attid=0.1&disp=emb&realattid=ii_1562a22ad936cd8e&attbid=ANGjdJ8g33JqCyE7u9mAwwTP9XetI1ISnotSqBNGSXaHkC1IObtPwYS2D1AaUC082lqIe00wjkIAE18Mnh83525zeyaPtrnB3o6_5B0PPNQodz5PPI9_>