Subject: RE: Order #600825386 // Sku :TC-K8725-274 // Name :Keeeper - Baby Changing Mat - Cow // Damaged
From: Avinash TrucareFzc <[email-masked]>
To: Mh.Ismail TrucareFzc <[email-masked]>, Denmark A <[email-masked]>, RP Singh TrucareFzc <[email-masked]>, Abdelmohsen basha <[email-masked]>, Fahad Shafiq <[email-masked]>
Cc: Samran Iftikhar <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Kenneth Nwaso <[email-masked]>, Alina D'Souza <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Gabriel Bresse <[email-masked]>
Date: Mon, 20 Jul 2020 06:38:34 +0000
List-Id: <ccteam.mumzworld.com>

Adding Ismail

@ Mh.Ismail TrucareFzc [email-masked]<mailto:[email-masked]>

please issue a Credit Note once we receive the return

thanks
kind regards
Avi.

From: Denmark A [mailto:[email-masked]]
Sent: Monday, July 20, 2020 10:35 AM
To: RP Singh TrucareFzc <[email-masked]>; Abdelmohsen basha <[email-masked]>; Fahad Shafiq <[email-masked]>
Cc: Samran Iftikhar <[email-masked]>; Mohamed Magdy <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Kenneth Nwaso <[email-masked]>; Alina D'Souza <[email-masked]>; Avinash TrucareFzc <[email-masked]>; Benoy TrucareFzc <[email-masked]>; Gabriel Bresse <[email-masked]>
Subject: Re: Order #600825386 // Sku :TC-K8725-274 // Name :Keeeper - Baby Changing Mat - Cow // Damaged

Dear RP and Avinash.

Please find the attached VRA and signed POD for your reference, issue credit note as well.

@Fahad Shafiq<mailto:[email-masked]> Please see the attached Signed proof POD for your reference.

Regards,
Den mark

On Sun, Jul 19, 2020 at 3:08 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
+Abdelmohsen basha<mailto:[email-masked]> Please assist.

Regards,

On Sun, Jul 19, 2020 at 2:51 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Rp,

Please respond and issue a credit note thank you.

Regards,
Den mark

On Thu, Jul 2, 2020 at 9:55 AM Gabriel Bresse <[email-masked]<mailto:[email-masked]>> wrote:
Hello both,

Trucare is working on this and will be updating us asap and accordingly

Best Regards

e: gabriel@<mailto:[email-masked]>andador.me<http://andador.me/>  l  t:04 245 1361

On Mon, Jun 29, 2020 at 3:46 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Gabriel,

He replied only on two emails. The rest of all are pending. Please do the needful.

Regards
Samran Iftakhar

On Mon, Jun 29, 2020 at 3:34 PM Gabriel Bresse <[email-masked]<mailto:[email-masked]>> wrote:
Hello Samran,

I believed RP has replied to all your emails, let me know if some are still pending

Best Regards

e: gabriel@<mailto:[email-masked]>andador.me<http://andador.me/>  l  t:04 245 1361

On Mon, Jun 29, 2020 at 11:08 AM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Hi RP,

The item is with us. Please inform your person to collect it.

Regards
Samran Iftakhar

On Mon, Jun 29, 2020 at 10:56 AM RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>> wrote:
Hi Samran,

This product is OOS, so unable to replace it. You are requested to take a return an issue a refund to the customer.

Trucare will issue a credit note upon receipt at our end.

Let me know if you need further assistance.

Regards,

R.P.Singh
Sales Manager
[Description: Trucare-logo]
Trucare FZC
1J/12-1,Hamriyah free zone,
PO Box 42106,Sharjah (UAE)
Tel: +971 6 5263945   Fax: +971 6 5263946
Mob : 055-4745256
[email-masked]<mailto:[email-masked]>
www.trucare.co<http://www.trucare.co>

From: Samran Iftikhar [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, June 29, 2020 10:47 AM
To: Gabriel Bresse <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; RP Singh TrucareFzc <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Denmark A <[email-masked]<mailto:[email-masked]>>; Mohamed Magdy <[email-masked]<mailto:[email-masked]>>; Avinash TrucareFzc <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order #600825386 // Sku :TC-K8725-274 // Name :Keeeper - Baby Changing Mat - Cow // Damaged

Dear Gabriel,

Please help us to get the response from the vendor.

Regards
Samran Iftakhar

On Wed, Jun 24, 2020 at 1:10 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash & RP Sing,

Please Reply on it.

Regards
Samran Iftakhar

On Sun, Jun 14, 2020 at 9:28 AM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash,

Any update. Please let me know.

Regards
Samran Iftakhar

On Thu, Jun 11, 2020 at 12:05 PM Samran Iftikhar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Avinash,

Please go through with the below mail. and revert ASAP.

Regards
Samran Iftakhar

On Sat, May 30, 2020 at 12:49 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Comments :There are parts damaged, please find the atached photo

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Regards,

Den mark

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