Subject: Re: Order #600825386 // Sku :TC-K8725-274 // Name :Keeeper - Baby Changing Mat - Cow // Damaged
From: Denmark A <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>, Abdelmohsen basha <[email-masked]>, Fahad Shafiq <[email-masked]>
Cc: Samran Iftikhar <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Avinash TrucareFzc <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Gabriel Bresse <[email-masked]>
Date: Mon, 20 Jul 2020 10:34:55 +0400
List-Id: <ccteam.mumzworld.com>

Dear RP and Avinash.

Please find the attached VRA and signed POD for your reference, issue
credit note as well.

@Fahad Shafiq <[email-masked]> Please see the attached Signed proof
POD for your reference.

Regards,
Den mark

On Sun, Jul 19, 2020 at 3:08 PM Denmark A <[email-masked]> wrote:

> +Abdelmohsen basha <[email-masked]> Please assist.
>
> Regards,
>
> On Sun, Jul 19, 2020 at 2:51 PM Denmark A <[email-masked]> wrote:
>
>> Dear Rp,
>>
>> Please respond and issue a credit note thank you.
>>
>> Regards,
>> Den mark
>>
>> On Thu, Jul 2, 2020 at 9:55 AM Gabriel Bresse <[email-masked]> wrote:
>>
>>> Hello both,
>>>
>>> Trucare is working on this and will be updating us asap and accordingly
>>>
>>> Best Regards
>>>
>>>
>>> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
>>> <http://andador.me/>t:04 245 1361
>>>
>>>
>>> On Mon, Jun 29, 2020 at 3:46 PM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>>> Dear Gabriel,
>>>>
>>>> He replied only on two emails. The rest of all are pending. Please do
>>>> the needful.
>>>>
>>>>
>>>> Regards
>>>> Samran Iftakhar
>>>>
>>>> On Mon, Jun 29, 2020 at 3:34 PM Gabriel Bresse <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Samran,
>>>>>
>>>>> I believed RP has replied to all your emails, let me know if some are
>>>>> still pending
>>>>>
>>>>> Best Regards
>>>>>
>>>>>
>>>>> e: g*abriel@ <[email-masked]>andador.me <http://andador.me/>*  l
>>>>> <http://andador.me/>t:04 245 1361
>>>>>
>>>>>
>>>>> On Mon, Jun 29, 2020 at 11:08 AM Samran Iftikhar <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi RP,
>>>>>>
>>>>>> The item is with us. Please inform your person to collect it.
>>>>>>
>>>>>>
>>>>>> Regards
>>>>>> Samran Iftakhar
>>>>>>
>>>>>> On Mon, Jun 29, 2020 at 10:56 AM RP Singh TrucareFzc <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Samran,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> This product is OOS, so unable to replace it. You are requested to
>>>>>>> take a return an issue a refund to the customer.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Trucare will issue a credit note upon receipt at our end.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Let me know if you need further assistance.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *R.P.Singh*
>>>>>>>
>>>>>>> *Sales Manager*
>>>>>>>
>>>>>>>
>>>>>>> *Trucare FZC*
>>>>>>>
>>>>>>> *1J/12-1,Hamriyah free zone,*
>>>>>>>
>>>>>>> *PO Box 42106,Sharjah (UAE)*
>>>>>>>
>>>>>>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>>>>>>
>>>>>>> *Mob : 055-4745256 *
>>>>>>>
>>>>>>> [email-masked]* <[email-masked]>
>>>>>>>
>>>>>>> *www.trucare.co* <http://www.trucare.co>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *From:* Samran Iftikhar [mailto:[email-masked]]
>>>>>>> *Sent:* Monday, June 29, 2020 10:47 AM
>>>>>>> *To:* Gabriel Bresse <[email-masked]>
>>>>>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>>>>>> [email-masked]>; RP Singh TrucareFzc <
>>>>>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>>>>>> Alina D'Souza <[email-masked]>; Denmark A <
>>>>>>> [email-masked]>; Mohamed Magdy <[email-masked]>;
>>>>>>> Avinash TrucareFzc <[email-masked]>
>>>>>>> *Subject:* Re: Order #600825386 // Sku :TC-K8725-274 // Name
>>>>>>> :Keeeper - Baby Changing Mat - Cow // Damaged
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Dear Gabriel,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please help us to get the response from the vendor.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Samran Iftakhar
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jun 24, 2020 at 1:10 PM Samran Iftikhar <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>> Dear Avinash & RP Sing,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please Reply on it.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Samran Iftakhar
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sun, Jun 14, 2020 at 9:28 AM Samran Iftikhar <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>> Dear Avinash,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Any update. Please let me know.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Samran Iftakhar
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Jun 11, 2020 at 12:05 PM Samran Iftikhar <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>> Dear Avinash,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please go through with the below mail. and revert ASAP.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> Samran Iftakhar
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sat, May 30, 2020 at 12:49 PM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>> Dear Vendor,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>> item back to you for your further evaluation.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Comments :There are parts damaged, please find the atached photo
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Stay HOME Stay SAFE…
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Den mark
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
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>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAFpnSTuvQxf8Wd1qYx3Sw6LOp92ktZMMMHHnFxEFaKLpE8RLjg%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>> .
>>>>>>>
>>>>>>>