Subject: Re: Order #600801305 // JB-566201 // Hoover - Gator Cordless Handheld Vacuum Cleaner HQ86-GA-B // Defective damaged not as New
From: Mohamed Magdy <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Rajesh Seetharama Bangera <[email-masked]>, Ronny Mekkandathil Sunny <[email-masked]>, Thamaraiselvan Rajasekar <[email-masked]>, Abdelmohsen basha <[email-masked]>, "Returns.fc" <[email-masked]>, Alquoze Warehouse - GM 1 <[email-masked]>, Davinder Ram <[email-masked]>, Anjit Singh <[email-masked]>, Elena Skryabina <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Alina D'Souza" <[email-masked]>, Amir Julkarnain <amir.j
Date: Mon, 20 Jul 2020 10:21:48 +0400
List-Id: <ccteam.mumzworld.com>

if the item with the vendor and we are not receiving any update from them
accept it and attach the POD

On Sun, Jul 19, 2020 at 3:06 PM Denmark A <[email-masked]> wrote:

> +Abdelmohsen basha <[email-masked]> Please assist.
>
> Regards,
> Den mark
>
> On Sun, Jul 19, 2020 at 2:46 PM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>> Could you please respond and update.
>>
>> Regards,
>> Den mark
>>
>>
>> On Tue, Jun 16, 2020 at 12:06 PM Hyacinth Joyce <[email-masked]>
>> wrote:
>>
>>> Hi team,
>>>
>>> The customer called again to follow up and is upset for the delay.
>>>
>>> The customer needs a refund.
>>>
>>> Kindly check and update ASAP.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Sun, 14 Jun 2020 at 13:45, Umang Mehrotra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Jashanmal Team,
>>>>
>>>>
>>>>
>>>> Please update.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Umang Mehrotra
>>>>
>>>>
>>>>
>>>> *From:* Denmark A [mailto:[email-masked]]
>>>> *Sent:* Thursday, June 11, 2020 5:40 PM
>>>> *To:* Rajesh Seetharama Bangera <[email-masked]>;
>>>> [email-masked]; Alquoze Warehouse - GM 1 <
>>>> [email-masked]>
>>>> *Cc:* Thamaraiselvan Rajasekar <[email-masked]>;
>>>> Davinder Ram <[email-masked]>; Anjit Singh <
>>>> [email-masked]>; Elena Skryabina <[email-masked]>;
>>>> customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>; Kenneth Nwaso <[email-masked]>;
>>>> Alina D'Souza <[email-masked]>; Umang Mehrotra <
>>>> [email-masked]>; Amir Julkarnain <[email-masked]>; Yaseen
>>>> Shaqra <[email-masked]>
>>>> *Subject:* Re: Order #600801305 // JB-566201 // Hoover - Gator
>>>> Cordless Handheld Vacuum Cleaner HQ86-GA-B // Defective damaged not as New
>>>>
>>>>
>>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please respond.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>>
>>>>
>>>> On Thu, Jun 11, 2020 at 5:33 PM Amir Julkarnain <[email-masked]>
>>>> wrote:
>>>>
>>>> Hello Team,
>>>>
>>>>
>>>>
>>>> Any update on this? the customer continuously asking for updates. We
>>>> tried to call the number but it belongs to a different customer.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Please prioritize.
>>>>
>>>>
>>>>
>>>> Best Regards
>>>>
>>>>
>>>>
>>>> On Thu, 11 Jun 2020 at 17:23, Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> Please update us up as the customer followed up on the case
>>>>
>>>>
>>>>
>>>> On Tue, May 26, 2020 at 3:11 PM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>> Dear Vendor,
>>>>
>>>>
>>>>
>>>> Please see the below customer complaint and allow us to send the item
>>>> back to you for your further evaluation.
>>>>
>>>> Also please provide your complete address details and contact person in
>>>> charge to whom we will hand over the item.
>>>>
>>>>
>>>>
>>>> Comments :The item is not new, it looks old. It looks like someone has
>>>> used it many times.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> We appreciate your support in this matter, Thank you.
>>>>
>>>>
>>>>
>>>> Stay HOME Stay SAFE…
>>>>
>>>> Regards,
>>>>
>>>> Den mark
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Amir Hussain Julkarnain*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>

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