Subject: Re: DDA CASE - VVIP CUSTOMER - VERY URGENT - 3 MISSING ITEMS - 100151596- S001401318936 - CUSTOMER EXPECTING A BABY
From: Zubair Wahid <[email-masked]>
To: Malak Nobeh <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, Asad <[email-masked]>, Shady Elgendy <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>, Leena <[email-masked]>, Mohamed Magdy <[email-masked]>, Naib Khan <[email-masked]>, Ronald Gaviola <[email-masked]>, customer care <[email-masked]>
Date: Mon, 20 Jul 2020 08:04:32 +0300
List-Id: <ccteam.mumzworld.com>

Hey Malak
Did you place a new order for the missing item.
Can you share the order number

On Tue, Jul 14, 2020, 7:16 AM Malak Nobeh <[email-masked]> wrote:

> Hello Zubair,
>
> Please update.
>
> Thanks.
>
>
>
> On Mon, 13 Jul 2020 at 13:26, Shady Elgendy <[email-masked]> wrote:
>
>> Confirmed
>>
>> On Mon, 13 Jul 2020 at 12:14 PM Malak Nobeh <[email-masked]> wrote:
>>
>>> Dear Zubair,
>>>
>>> The customer still want the items , and this is DDA case , they need the
>>> case to be solved before 2 pm.Please let us know if we need to place a new
>>> order?
>>>
>>>
>>> @Asad <[email-masked]>  or @Eugene Mugisa <[email-masked]>
>>>  Please approve as per Zubair request.
>>>
>>> Thank you.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Mon, 13 Jul 2020 at 12:11, Zubair Wahid <[email-masked]> wrote:
>>>
>>>> Hi Malak
>>>> We have Dispatched this order on 17th June, as we have good stock for
>>>> all these items we can Dispatch these items again.
>>>> But as all items are big on size this could be an issue from the
>>>> courier side as well. I suggest we dispatch the missing items again and
>>>> have a follow up with the 3PL.
>>>>
>>>> Asad I need your approval here to proceed.
>>>>
>>>> Thanks
>>>> Zubair
>>>>
>>>> On Mon, Jul 13, 2020, 11:00 AM Malak Nobeh <[email-masked]> wrote:
>>>>
>>>>> Dears,
>>>>>
>>>>> We need an urgent update.
>>>>>
>>>>> Thanks.
>>>>>
>>>>>
>>>>>
>>>>> On Mon, 13 Jul 2020 at 09:46, Malak Nobeh <[email-masked]> wrote:
>>>>>
>>>>>> Dear Zubair- Ahmad,
>>>>>>
>>>>>> Please confirm how many items handover to  Shipa ? the below SKU'S is
>>>>>> missing and we have received two Cases from the same customer.
>>>>>>
>>>>>> *KSA-TRM-BF-150A_P*
>>>>>>
>>>>>> * PDT-YH-BB-V7*
>>>>>>
>>>>>> * MD-2000377   *
>>>>>>
>>>>>> Kindly advice urgently.
>>>>>>
>>>>>> Thanks.
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>
>>> --
>>>
>>> --
>>
>>
>
> --
>
>