Subject: Re: Urgent Delivery Today - 600926254
From: Mary Anne Agapito <[email-masked]>
To: lastmile <[email-masked]>, Mostafa saad <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 20 Jul 2020 08:12:28 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called in again until now the order was not delivered yet. She
just received a text message last night that there was an attempt to
deliver but she didn't receive any call.

Again, the driver went to Al Jaddaf which was her old address.

@Mostafa saad <[email-masked]> - Please ensure the delivery today
without any fail to the address given below

Serena community, Casa Dora, Villa 380, Dubai

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jul 19, 2020 at 1:43 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> The address has been updated but still, she received a call from the
> driver that her order is being delivered in Al Jaddaf.
>
> Please push the delivery today, the address has been changed already,
> ticket was raised as well. (  Incident #1196840 )
>
> Please use the address below:
>
> Serena community, Casa Dora, Villa 380, Dubai
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>