Subject: RE: Mid Mile Shipments | Delivery arranged, no details expected
From: "'Vithal Moolya (DHL AE)' via customer care" <[email-masked]>
To: Ronald Gaviola <[email-masked]>
Cc: ae.mumzworld <[email-masked]>, "Hesham Hatem (DHL AE)" <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, Customer Care Team <[email-masked]>, "Mohanad Abououf (DHL AE)" <[email-masked]>
Date: Sun, 19 Jul 2020 19:30:25 +0000
List-Id: <ccteam.mumzworld.com>

Hi Ronald

Yes you are right. It means handed over to Tamer.

Regards
Vithal Moolya
Manager - Key Account Desk

From: Ronald Gaviola [mailto:[email-masked]]
Sent: Sunday, July 19, 2020 16:29
To: Vithal Moolya (DHL AE) <[email-masked]>
Cc: ae.mumzworld <[email-masked]>; Hesham Hatem (DHL AE) <[email-masked]>; Eugene Mugisa <[email-masked]>; lastmile <[email-masked]>; Customer Care Team <[email-masked]>; Mohanad Abououf (DHL AE) <[email-masked]>
Subject: Re: Mid Mile Shipments | Delivery arranged, no details expected

Hi Vithal,

So when we see this kind of status should we consider it as handed over to Tamer?

Please confirm.

Regards,
Ronald

On Sun, Jul 19, 2020 at 4:01 PM Vithal Moolya (DHL AE) <[email-masked]<mailto:[email-masked]>> wrote:
Hi Ronald

The shipments destined to Jeddah are been scanned as handed over to Third Party because it is handed over to Tamer Logistics.

I discussed this case with our Jeddah operations manager and he informed me in the past when they were scanning delivery instead of Third Party, consignee’s in Jeddah called DHL and complained about wrong delivery of the shipment. This I was made to understand was happening because you were sharing the DHL waybill number with consignee.

Please could you confirm if the DHL waybill number are still been shared with consignee or it is discontinued, if it is discontinued I can go back to Jeddah team again and request to start scanning delivery instead of Third Party Handover scan.

Regards
Vithal Moolya
Manager - Key Account Desk

From: Ronald Gaviola [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Thursday, July 16, 2020 17:14
To: ae.mumzworld <[email-masked]<mailto:[email-masked]>>; Hesham Hatem (DHL AE) <[email-masked]<mailto:[email-masked]>>; Vithal Moolya (DHL AE) <[email-masked]<mailto:[email-masked]>>
Cc: lastmile <[email-masked]<mailto:[email-masked]>>; Customer Care Team <[email-masked]<mailto:[email-masked]>>
Subject: Mid Mile Shipments | Delivery arranged, no details expected

Khalid, Vithal

Please clarify as to why do we have shipments marked as "Delivery arranged, no details expected".

Order Number

DHL AWB

Payment type

DHL status

100163696

5545673254

Paid

Pending

Delivery arranged, no details expected

100168454_2

2990815892

Paid

Pending

Delivery arranged, no details expected

100168761

2990816032

Paid

Pending

Delivery arranged, no details expected

100169324

2990820276

Paid

Pending

Delivery arranged, no details expected

100169334_1

2990820346

Paid

Pending

Delivery arranged, no details expected

100169246_1

2990820361

Paid

Pending

Delivery arranged, no details expected

100169300_1

2990820044

Paid

Pending

Delivery arranged, no details expected

200316008_2

2990822321

Paid

Pending

Delivery arranged, no details expected

200313092

2990822295

Paid

Pending

Delivery arranged, no details expected

100168789_2

2990822262

Paid

Pending

Delivery arranged, no details expected

100168736

2990822251

Paid

Pending

Delivery arranged, no details expected

700246494

2990822214

Paid

Pending

Delivery arranged, no details expected

200315628

2990822181

Paid

Pending

Delivery arranged, no details expected

200315860_2

2990822155

Paid

Pending

Delivery arranged, no details expected

100168600

2990822133

Paid

Pending

Delivery arranged, no details expected

200315858

2990822111

Paid

Pending

Delivery arranged, no details expected

200315647_2

2990822100

Paid

Pending

Delivery arranged, no details expected

100168738_2

2990822096

Paid

Pending

Delivery arranged, no details expected

100169229

2990822085

Paid

Pending

Delivery arranged, no details expected

700246498

2990822030

Paid

Pending

Delivery arranged, no details expected

100169091

2990822015

Paid

Pending

Delivery arranged, no details expected

200315313_2

2990821993

Paid

Pending

Delivery arranged, no details expected

200315764

2990821971

Paid

Pending

Delivery arranged, no details expected

100168878

2990821923

Paid

Pending

Delivery arranged, no details expected

100168906

2990821901

Paid

Pending

Delivery arranged, no details expected

100168513_2

2990821842

Paid

Pending

Delivery arranged, no details expected

100168983_2

2990821831

Paid

Pending

Delivery arranged, no details expected

100169552

2990823695

Paid

Pending

Delivery arranged, no details expected

100169012_2

2990823706

Paid

Pending

Delivery arranged, no details expected

100169556

2990823710

Paid

Pending

Delivery arranged, no details expected

200315715_2

2990823732

Paid

Pending

Delivery arranged, no details expected

100169070_2

2990823743

Paid

Pending

Delivery arranged, no details expected

100168852

2990823754

Paid

Pending

Delivery arranged, no details expected

200315632_2

2990823776

Paid

Pending

Delivery arranged, no details expected

200316671

2990823780

Paid

Pending

Delivery arranged, no details expected

200316343

2990823791

Paid

Pending

Delivery arranged, no details expected

100168970

2990823802

Paid

Pending

Delivery arranged, no details expected

100168924

2990823835

Paid

Pending

Delivery arranged, no details expected

200316060

2990823846

Paid

Pending

Delivery arranged, no details expected

100169588_1

2990824244

Paid

Pending

Delivery arranged, no details expected

100169009

2990824255

Paid

Pending

Delivery arranged, no details expected

200316709

2990824292

Paid

Pending

Delivery arranged, no details expected

100169250

2990825331

Paid

Pending

Delivery arranged, no details expected

200316206_2

2990825320

Paid

Pending

Delivery arranged, no details expected

100169083_2

2990825316

Paid

Pending

Delivery arranged, no details expected

100168936_2

2990825305

Paid

Pending

Delivery arranged, no details expected

100168289_2

2990825294

Paid

Pending

Delivery arranged, no details expected

200316399

2990825283

Paid

Pending

Delivery arranged, no details expected

100169447

2990825272

Paid

Pending

Delivery arranged, no details expected

200316508

2990825261

Paid

Pending

Delivery arranged, no details expected

600923049

2990825235

Paid

Pending

Delivery arranged, no details expected

200315952_2

2990825224

Paid

Pending

Delivery arranged, no details expected

200316363

2990825213

Paid

Pending

Delivery arranged, no details expected

200316503

2990825202

Paid

Pending

Delivery arranged, no details expected

100169194

2990825191

Paid

Pending

Delivery arranged, no details expected

200316331_2

2990825180

Paid

Pending

Delivery arranged, no details expected

100169623

2990825176

Paid

Pending

Delivery arranged, no details expected

100169157_2

2990825165

Paid

Pending

Delivery arranged, no details expected

100169563

2990825154

Paid

Pending

Delivery arranged, no details expected

100168481

2990825143

Paid

Pending

Delivery arranged, no details expected

100168729_2

2990825132

Paid

Pending

Delivery arranged, no details expected

600920396

2990825121

Paid

Pending

Delivery arranged, no details expected

200316126

2990825106

Paid

Pending

Delivery arranged, no details expected

200315606_2

2990825095

Paid

Pending

Delivery arranged, no details expected

100168790

2990825084

Paid

Pending

Delivery arranged, no details expected

100169558_2

2990825073

Paid

Pending

Delivery arranged, no details expected

100169666

2990825062

Paid

Pending

Delivery arranged, no details expected

200315972

2990825051

Paid

Pending

Delivery arranged, no details expected

100169181_1

2990825036

Paid

Pending

Delivery arranged, no details expected

600923712

2990827486

Paid

Pending

Delivery arranged, no details expected

100168898_2

2990827490

Paid

Pending

Delivery arranged, no details expected

600923242

2990827501

Paid

Pending

Delivery arranged, no details expected

200315529_3

2990827512

Paid

Pending

Delivery arranged, no details expected

700246652

2990827523

Paid

Pending

Delivery arranged, no details expected

100169147_2

2990827534

Paid

Pending

Delivery arranged, no details expected

100169752

2990827545

Paid

Pending

Delivery arranged, no details expected

100169755

2990827556

Paid

Pending

Delivery arranged, no details expected

200316174

2990827560

Paid

Pending

Delivery arranged, no details expected

100168533

2990827571

Paid

Pending

Delivery arranged, no details expected

200316556

2990827582

Paid

Pending

Delivery arranged, no details expected

200316210_2

2990827593

Paid

Pending

Delivery arranged, no details expected

200316362_2

2990827604

Paid

Pending

Delivery arranged, no details expected

100169247_2

2990827615

Paid

Pending

Delivery arranged, no details expected

200316474_2

2990827626

Paid

Pending

Delivery arranged, no details expected

200316867_1

2990827630

Paid

Pending

Delivery arranged, no details expected

100169700_1

2990827641

Paid

Pending

Delivery arranged, no details expected

200316501_2

2990827652

Paid

Pending

Delivery arranged, no details expected

600922303

2990827663

Paid

Pending

Delivery arranged, no details expected

200316606_2

2990827674

Paid

Pending

Delivery arranged, no details expected

200315554_2

2990827685

Paid

Pending

Delivery arranged, no details expected

100169032

2990827696

Paid

Pending

Delivery arranged, no details expected

200316685

2990827700

Paid

Pending

Delivery arranged, no details expected

100169540_2

2990827711

Paid

Pending

Delivery arranged, no details expected

200316406

2990827722

Paid

Pending

Delivery arranged, no details expected

200316223

2990827733

Paid

Pending

Delivery arranged, no details expected

100169222

2990827744

Paid

Pending

Delivery arranged, no details expected

100169239_2

2990827755

Paid

Pending

Delivery arranged, no details expected

100169029_2

2990827766

Paid

Pending

Delivery arranged, no details expected

100169638_1

2990828396

Paid

Pending

Delivery arranged, no details expected

100168303_2

2990828400

Paid

Pending

Delivery arranged, no details expected

100168822_2

2990828411

Paid

Pending

Delivery arranged, no details expected

200316788_2

2990828422

Paid

Pending

Delivery arranged, no details expected

100169391_2

2990828433

Paid

Pending

Delivery arranged, no details expected

200315119_2

2990828444

Paid

Pending

Delivery arranged, no details expected

100169191_2

2990828455

Paid

Pending

Delivery arranged, no details expected

200317178

2990830216

Paid

Pending

Delivery arranged, no details expected

100169421_2

2990830220

Paid

Pending

Delivery arranged, no details expected

200316817_2

2990830231

Paid

Pending

Delivery arranged, no details expected

200316577_1

2990830242

Paid

Pending

Delivery arranged, no details expected

200313065_3

2990830253

Paid

Pending

Delivery arranged, no details expected

100166641_2

2990830264

Paid

Pending

Delivery arranged, no details expected

200317163

2990830275

Paid

Pending

Delivery arranged, no details expected

100169266_2

2990830286

Paid

Pending

Delivery arranged, no details expected

100169830

2990830290

Paid

Pending

Delivery arranged, no details expected

200316552

2990830301

Paid

Pending

Delivery arranged, no details expected

100169525_2

2990830312

Paid

Pending

Delivery arranged, no details expected

200316632

2990830323

Paid

Pending

Delivery arranged, no details expected

200316548_2

2990830334

Paid

Pending

Delivery arranged, no details expected

200316715_1

2990830345

Paid

Pending

Delivery arranged, no details expected

600923076

2990830356

Paid

Pending

Delivery arranged, no details expected

100168425

2990830360

Paid

Pending

Delivery arranged, no details expected

100169530_2

2990830371

Paid

Pending

Delivery arranged, no details expected

200316370_2

2990830382

Paid

Pending

Delivery arranged, no details expected

200316823_2

2990830393

Paid

Pending

Delivery arranged, no details expected

100169401

2990830404

Paid

Pending

Delivery arranged, no details expected

100169238

2990830415

Paid

Pending

Delivery arranged, no details expected

100169748

2990830426

Paid

Pending

Delivery arranged, no details expected

700246732

2990830430

Paid

Pending

Delivery arranged, no details expected

100169896

2990830441

Paid

Pending

Delivery arranged, no details expected

200317220

2990830463

Paid

Pending

Delivery arranged, no details expected

100169655

2990830474

Paid

Pending

Delivery arranged, no details expected

200317248

2990830485

Paid

Pending

Delivery arranged, no details expected

200317245

2990830496

Paid

Pending

Delivery arranged, no details expected

100169891_1

2990830500

Paid

Pending

Delivery arranged, no details expected

100169402

2990830511

Paid

Pending

Delivery arranged, no details expected

600925058

2990830522

Paid

Pending

Delivery arranged, no details expected

200317042

2990830533

Paid

Pending

Delivery arranged, no details expected

200316442_2

2990830544

Paid

Pending

Delivery arranged, no details expected

100169893

2990830555

Paid

Pending

Delivery arranged, no details expected

100168873

2990830566

Paid

Pending

Delivery arranged, no details expected

100169432

2990830570

Paid

Pending

Delivery arranged, no details expected

200316772

2990830581

Paid

Pending

Delivery arranged, no details expected

100169404

2990830592

Paid

Pending

Delivery arranged, no details expected

100169642_2

2990830614

Paid

Pending

Delivery arranged, no details expected

700246576_1

2990830625

Paid

Pending

Delivery arranged, no details expected

200313022_2

2990830636

Paid

Pending

Delivery arranged, no details expected

100169435

2990830651

Paid

Pending

Delivery arranged, no details expected

200316855

2990830662

Paid

Pending

Delivery arranged, no details expected

200316648

2990830673

Paid

Pending

Delivery arranged, no details expected

100169439

2990830684

Paid

Pending

Delivery arranged, no details expected

100169256_2

2990830695

Paid

Pending

Delivery arranged, no details expected

100169524

2990830721

Paid

Pending

Delivery arranged, no details expected

200316955

2990830732

Paid

Pending

Delivery arranged, no details expected

200316613

2990830743

Paid

Pending

Delivery arranged, no details expected

200316373_2

2990830754

Paid

Pending

Delivery arranged, no details expected

100169269_2

2990830765

Paid

Pending

Delivery arranged, no details expected

200316833_2

2990830776

Paid

Pending

Delivery arranged, no details expected

200316498

2990830780

Paid

Pending

Delivery arranged, no details expected

100169423

2990830791

Paid

Pending

Delivery arranged, no details expected

200316639

2990831292

Paid

Pending

Delivery arranged, no details expected

200316227

2990831303

Paid

Pending

Delivery arranged, no details expected

200317295_1

2990831314

Paid

Pending

Delivery arranged, no details expected

100169919

2990831325

Paid

Pending

Delivery arranged, no details expected

100169953

2990831336

Paid

Pending

Delivery arranged, no details expected

100169943

2990831340

Paid

Pending

Delivery arranged, no details expected

100169960

2990831351

Paid

Pending

Delivery arranged, no details expected

100165902_3

2990831362

Paid

Pending

Delivery arranged, no details expected

100169887_1

2990831373

Paid

Pending

Delivery arranged, no details expected

100168616

2990831384

Paid

Pending

Delivery arranged, no details expected

100169382

2990831395

Paid

Pending

Delivery arranged, no details expected

100169895

2990831583

Paid

Pending

Delivery arranged, no details expected

100169211

2990831594

Paid

Pending

Delivery arranged, no details expected

200316559_2

2990831605

Paid

Pending

Delivery arranged, no details expected

200317178

2990830216

Paid

Pending

Delivery arranged, no details expected

100169421_2

2990830220

Paid

Pending

Delivery arranged, no details expected

200316817_2

2990830231

Paid

Pending

Delivery arranged, no details expected

200316577_1

2990830242

Paid

Pending

Delivery arranged, no details expected

200313065_3

2990830253

Paid

Pending

Delivery arranged, no details expected

100166641_2

2990830264

Paid

Pending

Delivery arranged, no details expected

200317163

2990830275

Paid

Pending

Delivery arranged, no details expected

100169266_2

2990830286

Paid

Pending

Delivery arranged, no details expected

100169830

2990830290

Paid

Pending

Delivery arranged, no details expected

200316552

2990830301

Paid

Pending

Delivery arranged, no details expected

100169525_2

2990830312

Paid

Pending

Delivery arranged, no details expected

200316632

2990830323

Paid

Pending

Delivery arranged, no details expected

200316548_2

2990830334

Paid

Pending

Delivery arranged, no details expected

200316715_1

2990830345

Paid

Pending

Delivery arranged, no details expected

600923076

2990830356

Paid

Pending

Delivery arranged, no details expected

100168425

2990830360

Paid

Pending

Delivery arranged, no details expected

100169530_2

2990830371

Paid

Pending

Delivery arranged, no details expected

200316370_2

2990830382

Paid

Pending

Delivery arranged, no details expected

200316823_2

2990830393

Paid

Pending

Delivery arranged, no details expected

100169401

2990830404

Paid

Pending

Delivery arranged, no details expected

100169238

2990830415

Paid

Pending

Delivery arranged, no details expected

100169748

2990830426

Paid

Pending

Delivery arranged, no details expected

700246732

2990830430

Paid

Pending

Delivery arranged, no details expected

100169896

2990830441

Paid

Pending

Delivery arranged, no details expected

200317220

2990830463

Paid

Pending

Delivery arranged, no details expected

100169655

2990830474

Paid

Pending

Delivery arranged, no details expected

200317248

2990830485

Paid

Pending

Delivery arranged, no details expected

200317245

2990830496

Paid

Pending

Delivery arranged, no details expected

100169891_1

2990830500

Paid

Pending

Delivery arranged, no details expected

100169402

2990830511

Paid

Pending

Delivery arranged, no details expected

600925058

2990830522

Paid

Pending

Delivery arranged, no details expected

200317042

2990830533

Paid

Pending

Delivery arranged, no details expected

200316442_2

2990830544

Paid

Pending

Delivery arranged, no details expected

100169893

2990830555

Paid

Pending

Delivery arranged, no details expected

100168873

2990830566

Paid

Pending

Delivery arranged, no details expected

100169432

2990830570

Paid

Pending

Delivery arranged, no details expected

200316772

2990830581

Paid

Pending

Delivery arranged, no details expected

100169404

2990830592

Paid

Pending

Delivery arranged, no details expected

100169642_2

2990830614

Paid

Pending

Delivery arranged, no details expected

700246576_1

2990830625

Paid

Pending

Delivery arranged, no details expected

200313022_2

2990830636

Paid

Pending

Delivery arranged, no details expected

100169435

2990830651

Paid

Pending

Delivery arranged, no details expected

200316855

2990830662

Paid

Pending

Delivery arranged, no details expected

200316648

2990830673

Paid

Pending

Delivery arranged, no details expected

100169439

2990830684

Paid

Pending

Delivery arranged, no details expected

100169256_2

2990830695

Paid

Pending

Delivery arranged, no details expected

100169524

2990830721

Paid

Pending

Delivery arranged, no details expected

200316955

2990830732

Paid

Pending

Delivery arranged, no details expected

200316613

2990830743

Paid

Pending

Delivery arranged, no details expected

200316373_2

2990830754

Paid

Pending

Delivery arranged, no details expected

100169269_2

2990830765

Paid

Pending

Delivery arranged, no details expected

200316833_2

2990830776

Paid

Pending

Delivery arranged, no details expected

200316498

2990830780

Paid

Pending

Delivery arranged, no details expected

100169423

2990830791

Paid

Pending

Delivery arranged, no details expected

Regards,
Ronald
CONFIDENTIALITY NOTICE: This message is from DHL and may contain confidential business information. It is intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient please contact the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this E-Mail and its attachments is strictly prohibited.
CONFIDENTIALITY NOTICE: This message is from DHL and may contain confidential business information. It is intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient please contact the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this E-Mail and its attachments is strictly prohibited.