Subject: Re: Refund Issue for Order 100138470
From: Khalid M Salaheldin <[email-masked]>
To: Anne D’souza <[email-masked]>
Cc: Shajeeb <[email-masked]>, Dipayan Banerjee <[email-masked]>, Sagar Khawani <[email-masked]>, ccteam <[email-masked]>
Date: Sun, 19 Jul 2020 16:43:19 +0200
List-Id: <ccteam.mumzworld.com>

Hi Team,

Customer is contacting again regarding the same issue ( deduction from his
account instead of the refund ).
Please check and update us as soon as possible.
Appreciate your assistance.

Regards,

On Sun, Jul 5, 2020 at 3:53 PM Anne D’souza <[email-masked]> wrote:

> Dear Shajeeb,
>
> I do not see any transactions debited on network international nor do I
> see any payment link.
>
> Regards
>
> Anne
>
>
> On Sun, Jul 5, 2020 at 5:33 PM Shajeeb <[email-masked]> wrote:
>
>> Hi Anne,
>>
>>
>>
>> Can you check the below.
>>
>>
>>
>> *Shajeeb*
>>
>> Accountant
>>
>> *P* +971 4 245 1366      * E* [email-masked]
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>>
>>
>>
>> *From:* Dipayan Banerjee <[email-masked]>
>> *Sent:* Thursday, July 2, 2020 9:14 PM
>> *To:* [email-masked]; [email-masked]
>> *Cc:* ccteam <[email-masked]>
>> *Subject:* Refund Issue for Order 100138470
>>
>>
>>
>> Hi Team,
>>
>>
>>
>> The order number 100138470 should have been refunded but instead as per
>> the customer the amount was not refunded but charged to his account on May
>> 11. Please find attached the screenshot for the same. Please check and
>> resolve.
>>
>>
>>
>> Regards,
>>
>> Dipayan
>>
>