Subject: Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog - Alphabet Phonics Bus//batteries rusted not working
From: Denmark A <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: Fahad Shafiq <[email-masked]>, Mohamed Magdy <[email-masked]>, Gabriel Bresse <[email-masked]>, Avinash TrucareFzc <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Umang Mehrotra <[email-masked]>, Benoy TrucareFzc <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 19 Jul 2020 14:53:17 +0400
List-Id: <ccteam.mumzworld.com>

Dear Rp,

Please respond and issue a credit note thank you.

Regards,
Den mark

On Thu, Jul 2, 2020 at 9:09 AM Samran Iftikhar <[email-masked]> wrote:

> Dear Fahad,
>
> Please find the attached file for your reference.
>
>
>
> Regards
> Samran Iftakhar
>
> On Wed, Jul 1, 2020 at 12:53 PM Samran Iftikhar <[email-masked]>
> wrote:
>
>> Hi RP,
>>
>> Please find the Attached VRA_AR_RE1133 and send us the credit note.
>>
>>
>> Regards
>> Samran Iftakhar
>>
>> On Wed, Jul 1, 2020 at 10:29 AM Benoy TrucareFzc <[email-masked]>
>> wrote:
>>
>>> Hi all
>>>
>>>
>>>
>>> The same return of Leapfrog  and keeper items (1 pcs each) are collected
>>> yesterday
>>>
>>>
>>>
>>> Thanks
>>>
>>> Benoy
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mohamed Magdy [mailto:[email-masked]]
>>> *Sent:* Wednesday, July 1, 2020 9:49 AM
>>> *To:* RP Singh TrucareFzc
>>> *Cc:* Samran Iftikhar; Benoy TrucareFzc; Gabriel Bresse; Avinash
>>> TrucareFzc; customer care; Returns.fc; Alina D'Souza; Umang Mehrotra;
>>> Denmark A
>>> *Subject:* Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog -
>>> Alphabet Phonics Bus//batteries rusted not working
>>>
>>>
>>>
>>> @Benoy TrucareFzc <[email-masked]> ...What is the update here?
>>>
>>>
>>>
>>> On Mon, Jun 29, 2020 at 11:09 AM RP Singh TrucareFzc <
>>> [email-masked]> wrote:
>>>
>>> Dear Benoy,
>>>
>>>
>>>
>>> Can you arrange to collect this defective item from Mumzworld warehouse
>>> at the earliest.
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>>
>>>
>>> *R.P.Singh*
>>>
>>> *Sales Manager*
>>>
>>>
>>> *Trucare FZC*
>>>
>>> *1J/12-1,Hamriyah free zone,*
>>>
>>> *PO Box 42106,Sharjah (UAE)*
>>>
>>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>>
>>> *Mob : 055-4745256 *
>>>
>>> [email-masked]* <[email-masked]>
>>>
>>> *www.trucare.co* <http://www.trucare.co>
>>>
>>>
>>>
>>> *From:* Samran Iftikhar [mailto:[email-masked]]
>>> *Sent:* Monday, June 29, 2020 11:06 AM
>>> *To:* RP Singh TrucareFzc <[email-masked]>
>>> *Cc:* Gabriel Bresse <[email-masked]>; Avinash TrucareFzc <
>>> [email-masked]>; Mohamed Magdy <[email-masked]>;
>>> customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Umang
>>> Mehrotra <[email-masked]>; Denmark A <[email-masked]>
>>> *Subject:* Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog -
>>> Alphabet Phonics Bus//batteries rusted not working
>>>
>>>
>>>
>>> Hi RP,
>>>
>>>
>>>
>>> The item is with us. Please inform your person to collect it at the time
>>> of next shipment.
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>> On Mon, Jun 29, 2020 at 10:52 AM RP Singh TrucareFzc <
>>> [email-masked]> wrote:
>>>
>>> Hi Samran,
>>>
>>>
>>>
>>> This product is currebtly OOS, so you are requested to take it back from
>>> the customer and issue a credit note.
>>>
>>>
>>>
>>> Upon receipt of this at our end , we will issue a credit note to
>>> Mumzworld.
>>>
>>>
>>>
>>> Let me know if you have further query.
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>>
>>>
>>> *R.P.Singh*
>>>
>>> *Sales Manager*
>>>
>>>
>>> *Trucare FZC*
>>>
>>> *1J/12-1,Hamriyah free zone,*
>>>
>>> *PO Box 42106,Sharjah (UAE)*
>>>
>>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>>
>>> *Mob : 055-4745256 *
>>>
>>> [email-masked]* <[email-masked]>
>>>
>>> *www.trucare.co* <http://www.trucare.co>
>>>
>>>
>>>
>>> *From:* Samran Iftikhar [mailto:[email-masked]]
>>> *Sent:* Monday, June 29, 2020 10:45 AM
>>> *To:* Gabriel Bresse <[email-masked]>
>>> *Cc:* Avinash TrucareFzc <[email-masked]>; Mohamed Magdy <
>>> [email-masked]>; RP Singh TrucareFzc <[email-masked]>;
>>> customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Alina D'Souza <[email-masked]>; Umang
>>> Mehrotra <[email-masked]>; Denmark A <[email-masked]>
>>> *Subject:* Re: Order #600781418//Sku :TC-LF-80-601300//LeapFrog -
>>> Alphabet Phonics Bus//batteries rusted not working
>>>
>>>
>>>
>>> Hi Gabriel,
>>>
>>>
>>>
>>> Please help us to get the response from the vendor.
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>> On Sun, Jun 28, 2020 at 11:01 AM Mohamed Magdy <[email-masked]>
>>> wrote:
>>>
>>> What is the update here?
>>>
>>>
>>>
>>> Thanks
>>>
>>>
>>>
>>> On Wed, Jun 24, 2020 at 1:12 PM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>> Dear Avinash & RP Singh,
>>>
>>>
>>>
>>> Waiting for your good response.
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Sun, Jun 14, 2020 at 9:27 AM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>> Dear Avinash,
>>>
>>>
>>>
>>> Any update. Please let me know.
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>> On Thu, Jun 11, 2020 at 12:20 PM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>> Dear Avinash,
>>>
>>>
>>>
>>> Please go through with the below mail and revert back ASAP.
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>> On Mon, Jun 8, 2020 at 1:10 PM Samran Iftikhar <[email-masked]>
>>> wrote:
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>> Comments : batteries rusted not working
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>> Samran Iftakhar
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>>
>>