Subject: Re: 600798512 || Collection ||
From: Mostafa saad <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Shajahan Kamal Batcha <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>, Alaa Musa <[email-masked]>, "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>
Date: Sun, 19 Jul 2020 12:47:33 +0400
List-Id: <ccteam.mumzworld.com>

@Shajahan Kamal Batcha <[email-masked]> Please push with raja to
collect this order ASAP
Regards
Mostafa Saad

On Sun, Jul 19, 2020 at 12:07 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi Mostafa,
>
> The customer called again to follow up and is very upset about the delay
> in collection.
>
> Please ensure to collect TODAY and kindly advise to call the customer on
> the below mobile numbers to confirm the time of collection.
>
> The customer informed too that he will raise a formal complaint if not
> collected today as advised.
>
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 12 Jul 2020 at 17:29, Mostafa saad <[email-masked]>
> wrote:
>
>> Hello Alaa
>>
>>
>> Please provide the complete address for this customer because the driver
>> cancel this order before because its ( Incopleted address )
>>
>> Regards
>> Mostafa Saad
>>
>>
>>
>> On Sun, Jul 12, 2020 at 5:24 PM Alaa Musa <[email-masked]> wrote:
>>
>>> Dear Mostafa
>>>
>>> Please arrange an urgent collection, the customer has been waiting for 2
>>> weeks now. She received 2 messages informing that the driver is on the way
>>> but wasn't contacted after that.
>>>
>>> Regards,
>>> Alaa
>>>
>>