Subject: Re: update recipient name 200316371 ll 2990825375 << Reference ID: 61368547 >>
From: Samiya Sheikh <[email-masked]>
To: "ae.mumzworld" <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: customer care <[email-masked]>
Date: Sun, 19 Jul 2020 12:45:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kindly return the shipment.

@Ronald Gaviola <[email-masked]>  Please note the below. create new
AWB with the same name in ID (mashael saad)

Regards

On Sun, Jul 19, 2020 at 12:29 PM <[email-masked]> wrote:

> Dear Samiya,
>
>
> Unfortunately, we cannot change it. Once RTO is approved, please generate
> AWB as per correct name.
>
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
> *Jestin Franco*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked]
> >> Subject: Re: update recipient name 200316371 ll 2990825375 << Reference
> ID: 61368547 >>
> >> Sent: Sun, 19 Jul 2020 12:18:32 UTC+04:00
> >>
> >>
> Hi Team,
> >>
>
> >>
> While placing this order cst provided an incorrect name  nassir mohammed
> (ناصر محمد) , now she requested to change it to Mashael Saad.
> >>
>
> >>
> Regards
>
>
> >>
> On Sun, Jul 19, 2020 at 12:14 PM <[email-masked]> wrote:
> >>
>
>> Dear Samiya,
>>
>>
>> >>
>>
>> We have requested ID for NASSER MOHAMMED but, the  ID provided is for
>> Mashael Saad Mohammad Daghfaki Albaqmi.   Please clarify.
>>
>>
>> >>
>> Should you require any further assistance, please contact me directly.
>>
>> >>
>>
>> >>
>>
>> >>
>> Best Regards,
>>
>> >>
>>
>> >>
>> *Jestin Franco*
>> Key Account Advisor
>>
>> >>
>> DHL EXPRESS
>> P.O.Box 6252
>> Dubai
>> United Arab Emirates
>> 2924114
>>
>>
>> >>
>>
>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>>
>> >>
>>
>>
>> >>
>> >>
>>
>> >> *Original Message ...*
>> >> From: [email-masked]
>> >> To: [email-masked]
>> >> Cc: [email-masked], [email-masked]
>> >> Subject: Re: update recipient name 200316371 ll 2990825375 <<
>> Reference ID: 61368547 >>
>> >> Sent: Sun, 19 Jul 2020 11:34:02 UTC+04:00
>> >>
>> >>
>> Hi Team,
>> >>
>>
>> >>
>> shipment is still on hold. kindly update urgently.
>>
>> >>
>> Regards
>>
>>
>> >>
>> On Sat, Jul 18, 2020 at 9:38 AM Samiya Sheikh <[email-masked]>
>> wrote:
>> >>
>>
>>> Hi Team,
>>> >>
>>>
>>> >>
>>> shipment is still on hold. kindly update urgently.
>>>
>>> >>
>>> Regards
>>>
>>> >>
>>> On Thu, Jul 16, 2020 at 3:35 PM <[email-masked]> wrote:
>>> >>
>>>
>>>> Dear Samiya,
>>>>
>>>>
>>>> >>
>>>>
>>>> ID copy sent to DP team for screening.
>>>>
>>>>
>>>> >>
>>>> Should you require any further assistance, please contact me directly.
>>>>
>>>> >>
>>>>
>>>> >>
>>>>
>>>> >>
>>>> Best Regards,
>>>>
>>>> >>
>>>>
>>>> >>
>>>> *Jestin Franco*
>>>> Key Account Advisor
>>>>
>>>> >>
>>>> DHL EXPRESS
>>>> P.O.Box 6252
>>>> Dubai
>>>> United Arab Emirates
>>>> 2924114
>>>>
>>>>
>>>> >>
>>>>
>>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>>> >>
>>>>
>>>>
>>>> >>
>>>>
>>>> >>
>>>>
>>>>
>>>> >>
>>>>
>>>> >>
>>>>
>>>>
>>>> >>
>>>> >>
>>>>
>>>> >> *Original Message ...*
>>>> >> From: [email-masked]
>>>> >> To: [email-masked]
>>>> >> Cc: [email-masked], [email-masked]
>>>> >> Subject: Re: update recipient name 200316371 ll 2990825375 <<
>>>> Reference ID: 61368547 >>
>>>> >> Sent: Wed, 15 Jul 2020 18:41:22 UTC+04:00
>>>> >>
>>>> >>
>>>> Hi Team,
>>>> >>
>>>>
>>>> >>
>>>> Kindly note the ID.
>>>>
>>>> >>
>>>> [[:removedImage(image.png):]]
>>>> >>
>>>>
>>>> >>
>>>> Regards
>>>>
>>>>
>>>> >>
>>>> On Wed, Jul 15, 2020 at 2:29 PM <[email-masked]> wrote:
>>>> >>
>>>>
>>>>> Dear Samiya,
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> Please Provide Consignee Full Name with Passport Copy in order to
>>>>> Proceed with shipment.
>>>>>
>>>>>
>>>>> >>
>>>>> Should you require any further assistance, please contact me directly.
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>> Best Regards,
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>> *Mohamed Shabreen*
>>>>> Key Account Advisor
>>>>>
>>>>> >>
>>>>> DHL EXPRESS
>>>>> P.O.Box 6252
>>>>> Dubai
>>>>> United Arab Emirates
>>>>> 600567567
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> [[:removedImage(AEKAD_Time1591580709219.jpg):]]
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>> >>
>>>>>
>>>>> >> *Original Message ...*
>>>>> >> From: [email-masked]
>>>>> >> To: [email-masked], [email-masked]
>>>>> >> Cc: [email-masked]
>>>>> >> Subject: Re: update recipient name 200316371 ll 2990825375
>>>>> >> Sent: Wed, 15 Jul 2020 09:57:06 UTC+04:00
>>>>> >>
>>>>> >>
>>>>> Hi Team,
>>>>> >>
>>>>>
>>>>> >>
>>>>> Kindly check and update.
>>>>>
>>>>> >>
>>>>> @Ronald Gaviola <[email-masked]> please assist.
>>>>> >>
>>>>>
>>>>> >>
>>>>> Regards
>>>>>
>>>>>
>>>>> >>
>>>>> On Tue, Jul 14, 2020 at 5:30 PM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>> >>
>>>>>
>>>>>> Hi Team,
>>>>>> >>
>>>>>>
>>>>>> >>
>>>>>> While placing this order cst provided an incorrect name (ناصر محمد),
>>>>>> she was contacted to share her ID for customs release which was sent to DHL
>>>>>> team. Please update the name of the recipient of the shipment to مشاعل سعد
>>>>>> (mashael saad) as it appears on her ID.
>>>>>>
>>>>>> >>
>>>>>> Regards
>>>>>>
>>>>>> >>
>>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>>
>>>>> >>
>>>>>
>>>>
>>>> >>
>>>>
>>>>
>>>> >>
>>>>
>>>
>> >>
>>
>>
>> >>
>>
>
>
>