Subject: RE: 200306913 AWB 9239371116 urgent
From: Mahmoud Omar <[email-masked]>
To: Eugene Mugisa <[email-masked]>, Omar Khaled <[email-masked]>
Cc: Naib Khan <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, KSA Lastmile <[email-masked]>, Amani Bani Odeh <[email-masked]>, Dipayan Banerjee <[email-masked]>, Zubair Wahid <[email-masked]>
Date: Sun, 19 Jul 2020 08:18:34 +0000
List-Id: <ccteam.mumzworld.com>

Well noted with regards .

From: Eugene Mugisa [mailto:[email-masked]]
Sent: Saturday, July 18, 2020 9:13 PM
To: Omar Khaled; Mahmoud Omar
Cc: Naib Khan; customer care; lastmile; KSA Lastmile; Amani Bani Odeh; Dipayan Banerjee; Zubair Wahid
Subject: RE: 200306913 AWB 9239371116 urgent

+ @Mahmoud Omar<mailto:[email-masked]>

Can you please get this delivered urgently

Best,
Eugene.

From: Omar Khaled <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, July 18, 2020 5:29 PM
To: Eugene Mugisa <[email-masked]<mailto:[email-masked]>>
Cc: Naib Khan <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; KSA Lastmile <[email-masked]<mailto:[email-masked]>>; Amani Bani Odeh <[email-masked]<mailto:[email-masked]>>; Dipayan Banerjee <[email-masked]<mailto:[email-masked]>>; Zubair Wahid <[email-masked]<mailto:[email-masked]>>; Mahmoud Omar <[email-masked]<mailto:[email-masked]>>
Subject: Re: 200306913 AWB 9239371116 urgent

Dear Eugene,

Kindly need your assistance regarding this case, as per the shipment is still on hold with Barq till today and the customer is very upset from our service and from the delay.

Best Regards,
Omar from mumzworld team

On Sat, Jul 18, 2020 at 2:11 PM Mahmoud Omar <[email-masked]<mailto:[email-masked]>> wrote:
Hi ,

We will do the needful .

Regards ,

From: Omar Khaled [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Saturday, July 18, 2020 1:34 PM
To: Mahmoud Omar
Cc: Naib Khan; customer care; lastmile; KSA Lastmile; Amani Bani Odeh; Dipayan Banerjee; Zubair Wahid
Subject: Re: 200306913 AWB 9239371116 urgent

Dear Mahmoud,

Kindly be informed that the customer is very upset with your service, due to the delay that have been caused from ur side to deliver the order.

So please we need to deliver the customer order as soon as possible.

Regards,
Omar Khaled

On Thu, Jul 16, 2020 at 4:49 PM Mahmoud Omar <[email-masked]<mailto:[email-masked]>> wrote:
We will do the needful .

Best ,

From: Omar Khaled [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Thursday, July 16, 2020 4:20 PM
To: Mahmoud Omar
Cc: Naib Khan; customer care; lastmile; KSA Lastmile; Amani Bani Odeh; Dipayan Banerjee; Zubair Wahid
Subject: Re: 200306913 AWB 9239371116 urgent

Dear Mahmoud,

Kindly deliver the order urgently to the customer, as per he is keeping following up with us till now, and still no one from your side delivered the order yet.

So we need to deliver the order to the customer so we can close the case asap.

Thanks & Regards,
Omar Khaled

On Thu, Jul 16, 2020 at 12:42 PM Mahmoud Omar <[email-masked]<mailto:[email-masked]>> wrote:
Well noted .

From: Naib Khan [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Thursday, July 16, 2020 12:00 PM
To: Mahmoud Omar; customer care; lastmile; KSA Lastmile; Amani Bani Odeh; Omar Khaled; Dipayan Banerjee; Zubair Wahid
Subject: 200306913 AWB 9239371116 urgent

Barq,

Please deliver the shipment ASAP to the customer following up.

please share your feedback.

Regards.
Naib
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