Subject: Re: Refund escalation - Order # 200266592 / MCI CASE
From: Malak Nobeh <[email-masked]>
To: Sagar Khawani <[email-masked]>
Cc: customer care <[email-masked]>, Shajeeb Cheriyath <[email-masked]>, Fahad Shafiq <[email-masked]>
Date: Sun, 19 Jul 2020 11:12:24 +0400
List-Id: <ccteam.mumzworld.com>

Hi Sagar,

Yes, of course, we check it, the ticket #1152659 updated Today with the
screenshot from your side.

Thanks.

On Sun, 19 Jul 2020 at 11:07, Sagar Khawani <[email-masked]> wrote:

> 7TH July
>
> It was done
>
> And screen shot in Zendesk
>
>
>
> You not checking Zendesk ? Malak
>
>
>
>
>
> *From:* Malak Nobeh <[email-masked]>
> *Sent:* Sunday, July 19, 2020 8:54 AM
> *To:* Sagar Khawani <[email-masked]>
> *Cc:* customer care <[email-masked]>; Shajeeb Cheriyath <
> [email-masked]>; Fahad Shafiq <[email-masked]>
> *Subject:* Re: Refund escalation - Order # 200266592 / MCI CASE
>
>
>
> Hello,
>
> Please process.
>
> Thanks.
>
>
>
> On Sat, 18 Jul 2020 at 16:22, Malak Nobeh <[email-masked]> wrote:
>
> Hi,
>
> Please process the refund.
>
> 1) Order number: 200266592
> 2) Is the credit memo on Magento, Yes or No?: No
> 3) GC has been created / deactivated: NA
> 4) SKU: GT-3301323-FR, SBF-SN_DP_USBBL, NOURA-4119, AWL-BB4 and
> KSA-FAMC-33-63503
> 5) Amount: AED 1319.85
> 6) Refund reason: Cx never received the order
> 7) Payment method: Credit Card
> 8) Refund before or after shipping?: Before
>
>
> Thanks.
>
>
>
>
> --
>
>
>
>
>
> --
>
>

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