Subject: Re: Order #600909830 // Sku :BDM-600641 // Name :Hauck Sleep'n Play Center Travel Bed Little Hero // DAMAGED
From: Denmark A <[email-masked]>
To: Bernadette Villahermosa <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>, Liza Nocete <[email-masked]>, Mark Jayson Canaria <[email-masked]>, Babico Trading <[email-masked]>
Date: Sun, 19 Jul 2020 10:39:23 +0400
List-Id: <ccteam.mumzworld.com>

Dear Bernadette,

Already hand it over the damaged item, thank you.

Regards,
Den mark

On Sun, Jul 19, 2020 at 10:34 AM Bernadette Villahermosa <[email-masked]>
wrote:

> Hi Denmark,
>
>
>
> A kind reminder. Please return the damaged item (only the changing mat
> table).
>
>
>
> Thank you,
>
> Bernadette
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Sunday, July 12, 2020 5:03 PM
> *To:* Bernadette Villahermosa <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>;
> Liza Nocete <[email-masked]>; Mark Jayson Canaria <[email-masked]>;
> Babico Trading <[email-masked]>
> *Subject:* Re: Order #600909830 // Sku :BDM-600641 // Name :Hauck Sleep'n
> Play Center Travel Bed Little Hero // DAMAGED
>
>
>
> Dear Bernadette,
>
>
>
> Thank you for your email, please hand over the replacement if our driver
> collects a collection tomorrow.
>
> Damaged Items will be dispatched tomorrow.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jul 12, 2020 at 4:55 PM Bernadette Villahermosa <[email-masked]>
> wrote:
>
> Hi Denmark
>
>
>
> We’ll replace the changing table. You may arrange the collection.
>
> Please also return the damaged table.
>
>
>
> Thank you,
>
> Bernadette
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Sunday, July 12, 2020 4:00 PM
> *To:* Bernadette Villahermosa <[email-masked]>; Liza Nocete <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order #600909830 // Sku :BDM-600641 // Name :Hauck Sleep'n
> Play Center Travel Bed Little Hero // DAMAGED
>
>
>
> Dear Bernadette and Liza,
>
>
>
> POMUMZ_DXB218531 For your reference.
>
>
>
> Regards,
>
>
>
>
>
> On Sun, Jul 12, 2020 at 3:57 PM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation and assessment.
>
>
>
> Return Reason:received_damaged_not_as_new
> Comments :As discussed, changing mat table is damaged (already broken at
> point of opening). Please issue replacement ASAP as baby delivery due date
> is soon.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>