Subject: Re: Refund escalation - Order # 200266592 / MCI CASE
From: Ronald Gaviola <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Shajeeb <[email-masked]>, Malak Nobeh <[email-masked]>, Sagar Khawani <[email-masked]>, customer care <[email-masked]>, Fahad Shafiq <[email-masked]>
Date: Sun, 19 Jul 2020 10:22:20 +0400
List-Id: <ccteam.mumzworld.com>

Hussain,

70793804  - Shipment delivered.

Regards,
Ronald

On Sun, Jul 19, 2020 at 10:04 AM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Dear Shajeeb,
>
> The AWB for this SKU belongs to Naqel.
>
> @Ronald Gaviola <[email-masked]>
>
> Can you check where this is 70793804 ?
>
>
> On Sun, Jul 19, 2020 at 9:45 AM Shajeeb <[email-masked]> wrote:
>
>> Hi Malak,
>>
>>
>>
>> Its already refunded in Checkout..
>>
>>
>>
>>
>>
>> @Hussain,
>>
>>
>>
>> Below SKU has no CRA in NS, please check.
>>
>> Missing SKU in CRA : *SBF-SN_DP_USBBL*
>>
>>
>>
>> *Shajeeb*
>>
>> Accountant
>>
>> *P* +971 4 245 1366      * E* [email-masked]
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
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>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>>
>>
>>
>> *From:* Malak Nobeh <[email-masked]>
>> *Sent:* Saturday, July 18, 2020 4:22 PM
>> *To:* Sagar Khawani <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Shajeeb Cheriyath <
>> [email-masked]>; Fahad Shafiq <[email-masked]>
>> *Subject:* Refund escalation - Order # 200266592 / MCI CASE
>>
>>
>>
>> Hi,
>>
>> Please process the refund.
>>
>> 1) Order number: 200266592
>> 2) Is the credit memo on Magento, Yes or No?: No
>> 3) GC has been created / deactivated: NA
>> 4) SKU: GT-3301323-FR, SBF-SN_DP_USBBL, NOURA-4119, AWL-BB4 and
>> KSA-FAMC-33-63503
>> 5) Amount: AED 1319.85
>> 6) Refund reason: Cx never received the order
>> 7) Payment method: Credit Card
>> 8) Refund before or after shipping?: Before
>>
>>
>> Thanks.
>>
>>
>>
>>
>> --
>>
>>