Subject: Re: Refund escalation - Order # 200266592 / MCI CASE
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Shajeeb <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, Sagar Khawani <[email-masked]>, customer care <[email-masked]>, Fahad Shafiq <[email-masked]>
Date: Sun, 19 Jul 2020 10:04:23 +0400
List-Id: <ccteam.mumzworld.com>

Dear Shajeeb,

The AWB for this SKU belongs to Naqel.

@Ronald Gaviola <[email-masked]>

Can you check where this is 70793804 ?

On Sun, Jul 19, 2020 at 9:45 AM Shajeeb <[email-masked]> wrote:

> Hi Malak,
>
>
>
> Its already refunded in Checkout..
>
>
>
>
>
> @Hussain,
>
>
>
> Below SKU has no CRA in NS, please check.
>
> Missing SKU in CRA : *SBF-SN_DP_USBBL*
>
>
>
> *Shajeeb*
>
> Accountant
>
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>
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>
> *From:* Malak Nobeh <[email-masked]>
> *Sent:* Saturday, July 18, 2020 4:22 PM
> *To:* Sagar Khawani <[email-masked]>
> *Cc:* customer care <[email-masked]>; Shajeeb Cheriyath <
> [email-masked]>; Fahad Shafiq <[email-masked]>
> *Subject:* Refund escalation - Order # 200266592 / MCI CASE
>
>
>
> Hi,
>
> Please process the refund.
>
> 1) Order number: 200266592
> 2) Is the credit memo on Magento, Yes or No?: No
> 3) GC has been created / deactivated: NA
> 4) SKU: GT-3301323-FR, SBF-SN_DP_USBBL, NOURA-4119, AWL-BB4 and
> KSA-FAMC-33-63503
> 5) Amount: AED 1319.85
> 6) Refund reason: Cx never received the order
> 7) Payment method: Credit Card
> 8) Refund before or after shipping?: Before
>
>
> Thanks.
>
>
>
>
> --
>
>