Subject: RE: Refund escalation - Order # 200266592 / MCI CASE
From: "Shajeeb" <[email-masked]>
To: "'Malak Nobeh'" <[email-masked]>, "'Sagar Khawani'" <[email-masked]>, "'Hussain Firoz Miyagamwala'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Fahad Shafiq'" <[email-masked]>
Date: Sun, 19 Jul 2020 09:45:45 +0400
List-Id: <ccteam.mumzworld.com>

Hi Malak,

Its already refunded in Checkout..

 

@Hussain,

Below SKU has no CRA in NS, please check.

Missing SKU in CRA : SBF-SN_DP_USBBL

Shajeeb

Accountant

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From: Malak Nobeh <[email-masked]> 
Sent: Saturday, July 18, 2020 4:22 PM
To: Sagar Khawani <[email-masked]>
Cc: customer care <[email-masked]>; Shajeeb Cheriyath <[email-masked]>; Fahad Shafiq <[email-masked]>
Subject: Refund escalation - Order # 200266592 / MCI CASE

Hi,

Please process the refund.

1) Order number: 200266592
2) Is the credit memo on Magento, Yes or No?: No
3) GC has been created / deactivated: NA
4) SKU: GT-3301323-FR, SBF-SN_DP_USBBL, NOURA-4119, AWL-BB4 and KSA-FAMC-33-63503
5) Amount: AED 1319.85
6) Refund reason: Cx never received the order
7) Payment method: Credit Card
8) Refund before or after shipping?: Before

Thanks.

 

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