Subject: KSA Warehouse - Order Dispatch Followup
From: "'Rehab Alushaigeh (Mumzworld Customer Care)' via customer care" <[email-masked]>
Cc: customer care <[email-masked]>
Date: Sat, 18 Jul 2020 18:05:37 +0000
List-Id: <ccteam.mumzworld.com>

##- Please type your reply above this line -##

You are registered as a CC on this request (1074793). Reply to this email to add a comment to the request.

----------------------------------------------

Rehab Alushaigeh, Jul 18, 2020, 10:05 PM GMT+4

There is no information about my shipment on my page
?????!!!

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Ashutosh Yadav (Mumzworld Customer Care) <[email-masked]>
Sent: Saturday, July 18, 2020 7:54:55 PM
To: Rehab Alushaigeh <[email-masked]>
Subject: [Mumzworld.com] Re: Re: Mumzworld.com: Shipment # 100128858 for Order # 100148594

----------------------------------------------

Ashutosh Yadav, Jul 18, 2020, 8:54 PM GMT+4

Dear Rehab,

 Believe this email finds you well!!
 Thank you for contacting our team!
 We sincerely apologize for the delay in response. Due to the current situation of pandemic Corona virus we are facing heavy traffic. You can track your order from your account page, once your order is shipped, you’ll receive a notification by SMS and email that you order is dispatched or tracking number COURIER NAME iMile-KSA AWB 605142087380

 We are deeply very sorry for the inconvenience caused due to delay in delivery of your order. We have escalated this issue and I am personally on your issue to resolve it as soon as possible please allow us some more time although I know it is quite delay but still request you to please allow some more time.

 We appreciate your patience and understanding. Once again we really apologize for the inconvenience and make sure this would not happen again. I believe you will allow us one more chance to prove ourselves.

 If you should have any other inquiries please do not hesitate to contact our team.
 https://www.mumzworld.com/en/contact-us

 Stay safe,
 Best regards,
 Ashutosh Gopal Yadav from The Mumzworld team

----------------------------------------------

Rehab Alushaigeh, Jun 8, 2020, 11:19 PM GMT+4

ممكن تزويدي بمعلومات عن الشحنه

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: مدام ريري <[email-masked]>
Sent: Saturday, June 6, 2020 8:55:24 PM
To: Mumzworld Customer Care <[email-masked]>
Subject: Re: [Request received] - Re: Mumzworld.com: Shipment # 100128858 for Order # 100148594

السلام عليكم اكثر من مره ادخل رقم الشحنه ومايطلع لي اي معلومات والطلبية لها اكثر من شهر ؟،،؟؟؟!!!!!!

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Mumzworld Customer Care <[email-masked]>
Sent: Wednesday, May 27, 2020 3:34:33 PM
To: Rehab Alushaigeh <[email-masked]>
Subject: [Request received] - Re: Mumzworld.com: Shipment # 100128858 for Order # 100148594

----------------------------------------------

Rehab Alushaigeh, Jun 6, 2020, 9:55 PM GMT+4

السلام عليكم اكثر من مره ادخل رقم الشحنه ومايطلع لي اي معلومات والطلبية لها اكثر من شهر ؟،،؟؟؟!!!!!!

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Mumzworld Customer Care <[email-masked]>
Sent: Wednesday, May 27, 2020 3:34:33 PM
To: Rehab Alushaigeh <[email-masked]>
Subject: [Request received] - Re: Mumzworld.com: Shipment # 100128858 for Order # 100148594

----------------------------------------------

Rehab Alushaigeh, May 27, 2020, 4:34 PM GMT+4

All customers complain about your delivery service !!!!!

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Mumzworld <[email-masked]>
Sent: Tuesday, May 12, 2020 11:21:29 PM
To: Rehab Alushaigeh <[email-masked]>
Subject: Mumzworld.com: Shipment # 100128858 for Order # 100148594

Hi Rehab Alushaigeh, We are delighted to tell you that your order #100148594 has now been shipped and will be at the doorstep of your delivery address shortly!
[Best Price - Fast Delivery - Easy Returns - Flexible Payment Terms]
[Mumzworld.com]<https://saudi.mumzworld.com/sa-en/>
[Download Our App] <https://itunes.apple.com/ae/app/mumzworld/id1094194042?mt=8&ign-mpt=uo%3D4>
Download Our App<https://itunes.apple.com/ae/app/mumzworld/id1094194042?mt=8&ign-mpt=uo%3D4>

Hi Rehab Alushaigeh,

We are delighted to inform you that your order #100148594 has now been shipped and will be at the doorstep of your delivery address shortly!
Order Reference:        Dispatch Date:
100148594       May 13, 2020 12:21:28 AM
Shipping Option:        Delivery Address:
Standard Shipping       Rehab Alushaigeh طريق عمر بن الخطاب الات Qassim, Saudi Arabia T: +966533307773
Item    Sku     Qty
Jikel - Comfort3 2-in-1 Highchair & Swing - Red
JRT-JK803330-75 1
TRACK YOUR ORDER You can track the status of your order by clicking here<https://saudi.mumzworld.com/sa-en/sales/order/view/order_id/1477452> for full details.
Changes to Your Order To make changes to your order, please contact the Customer Support Team at [email-masked]<mailto:[email-masked]> and quote your unique Order Reference.
Returns Policy See our Returns Policy<https://saudi.mumzworld.com/sa-en/returns-policy/> for full details on what to do if you need a refund.
[https://static1.mumzworld.com/skin/frontend/mumz/web/images/mailers/email.png]         Email Us [email-masked]<mailto:[email-masked]>
Customer Service Office Hours:
Sunday - Thursday
9 AM to 7 PM (UAE Time)
Friday & Saturday
We will ensure to respond within 24 hours.
[https://static1.mumzworld.com/skin/frontend/mumz/web_new/images/mailers/facebook.png] <https://www.facebook.com/mumzworld/> [https://static1.mumzworld.com/skin/frontend/mumz/web_new/images/mailers/instagram.png]  <https://www.instagram.com/mumzworld_english/> [https://static1.mumzworld.com/skin/frontend/mumz/web_new/images/mailers/twitter.png]  <https://twitter.com/mumzworld>
Terms and conditions govern the use; Visit our Privacy Policy<https://saudi.mumzworld.com/sa-en/privacy-policy/> for details. if you would no longer like to receive communications from mumzworld.com<https://saudi.mumzworld.com/sa-en/>, you may unsubscribe.
To ensure you receive these emails add [email-masked]<mailto:[email-masked]> to your allowed contacts.

--------------------------------
This email is a service from Mumzworld.com.

[YD6GW2-M5M0]