Subject: Re: Marked Delivered but Not Received- 100169273//Careem KSA
From: Ahmed Irfan <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Zubair Wahid <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sat, 18 Jul 2020 18:28:01 +0300
List-Id: <ccteam.mumzworld.com>

Hi Mary,

Kindly check the snap below for the subjected order. The order is
assigned today & still not delivered.

On Sat, Jul 18, 2020 at 5:36 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Eugene,
>
> The subject order is one example wherein the customer is very upset as her
> order was marked delivered but she never received it.
>
> She called last Thursday and today following up. Case was escalated under
>  Incident #1192415
>
> Kindly check and advise. Thank you
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>