Subject: Re: 200306913 AWB 9239371116 urgent
From: Omar Khaled <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Naib Khan <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, KSA Lastmile <[email-masked]>, Amani Bani Odeh <[email-masked]>, Dipayan Banerjee <[email-masked]>, Zubair Wahid <[email-masked]>, Mahmoud Omar <[email-masked]>
Date: Sat, 18 Jul 2020 15:29:27 +0200
List-Id: <ccteam.mumzworld.com>

Dear Eugene,

Kindly need your assistance regarding this case, as per the shipment is
still on hold with Barq till today and the customer is very upset from our
service and from the delay.

Best Regards,
Omar from mumzworld team

On Sat, Jul 18, 2020 at 2:11 PM Mahmoud Omar <[email-masked]> wrote:

> Hi ,
>
>
>
> We will do the needful .
>
>
>
> Regards ,
>
>
>
> *From:* Omar Khaled [mailto:[email-masked]]
> *Sent:* Saturday, July 18, 2020 1:34 PM
> *To:* Mahmoud Omar
> *Cc:* Naib Khan; customer care; lastmile; KSA Lastmile; Amani Bani Odeh;
> Dipayan Banerjee; Zubair Wahid
> *Subject:* Re: 200306913 AWB 9239371116 urgent
>
>
>
> Dear Mahmoud,
>
>
>
> Kindly be informed that the customer is very upset with your service, due
> to the delay that have been caused from ur side to deliver the order.
>
>
>
> So please we need to deliver the customer order as soon as possible.
>
>
>
> Regards,
>
> Omar Khaled
>
>
>
> On Thu, Jul 16, 2020 at 4:49 PM Mahmoud Omar <[email-masked]> wrote:
>
> We will do the needful .
>
>
>
> Best ,
>
>
>
> *From:* Omar Khaled [mailto:[email-masked]]
> *Sent:* Thursday, July 16, 2020 4:20 PM
> *To:* Mahmoud Omar
> *Cc:* Naib Khan; customer care; lastmile; KSA Lastmile; Amani Bani Odeh;
> Dipayan Banerjee; Zubair Wahid
> *Subject:* Re: 200306913 AWB 9239371116 urgent
>
>
>
> Dear Mahmoud,
>
>
>
> Kindly deliver the order urgently to the customer, as per he is keeping
> following up with us till now, and still no one from your side delivered
> the order yet.
>
>
>
> So we need to deliver the order to the customer so we can close the case
> asap.
>
>
>
> Thanks & Regards,
>
> Omar Khaled
>
>
>
> On Thu, Jul 16, 2020 at 12:42 PM Mahmoud Omar <[email-masked]> wrote:
>
> Well noted .
>
>
>
> *From:* Naib Khan [mailto:[email-masked]]
> *Sent:* Thursday, July 16, 2020 12:00 PM
> *To:* Mahmoud Omar; customer care; lastmile; KSA Lastmile; Amani Bani
> Odeh; Omar Khaled; Dipayan Banerjee; Zubair Wahid
> *Subject:* 200306913 AWB 9239371116 urgent
>
>
>
> Barq,
>
>
>
> Please deliver the shipment ASAP to the customer following up.
>
> please share your feedback.
>
>
>
>
>
>
> Regards.
>
> Naib
>
>