Subject: Re: Chat login issue
From: Urvika Chaudhary <[email-masked]>
To: Ekta Jesswani <[email-masked]>, rodina <[email-masked]>
Cc: Asad <[email-masked]>, deeksha <[email-masked]>, saurabh <[email-masked]>, Rosette Modiri <[email-masked]>, rodina <[email-masked]>
Date: Fri, 17 Jul 2020 03:06:50 -0700 (MST)

Hi Rodina, 

Could you please follow up with the Tech team and check if this has been resolved. 

We are hoping to take Tijo LIVE on chats today. 

Awaiting your response 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Rosette Modiri" <[email-masked]> 
To: "Asad" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "saurabh" <[email-masked]>, "Ekta Jesswani" <[email-masked]>, "rodina" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, July 17, 2020 1:00:48 AM 
Subject: Chat login issue 

Hi Asad, 

I would like to inform you that Tijo.Thomas could not go live on chat today, Zendesk didn't allow him to change the status to online after several attempts. 

I highlighted the issue to Ekta and Rodina, who forwarded to Tech to check. 

Thank you! 

Kind Regards, 
Rosette