Subject: Re: Order # 100143772_1 /100143772_2
From: Mary Anne Agapito <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: "Raghu Nalloor (R3PL)" <[email-masked]>, customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Taqwa Ali <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Date: Fri, 17 Jul 2020 10:13:13 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hussain,

Please create the CRA for 100143772_2, the customer keeps on asking about
her refund.

The subject order has already been canceled by IMile.

Awaiting your reply. Thank you

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, Jul 5, 2020 at 9:19 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> Please cancel the order - 100143772_2  and create the CRA.
>
> The customer keeps on following up on her refund. We are unable to proceed
> because of this.
>
> We need an urgent update on this. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sat, Jun 27, 2020 at 11:15 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please cancel and create the CRA
>>
>> There is an existing ticket  #1137915
>> <https://mumzworldhelp.zendesk.com/agent/#/tickets/1137915> .  The
>> customer keeps on asking for a refund. We are unable to proceed unless this
>> part has been canceled.
>>
>> Awaiting your reply. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sat, Jun 13, 2020 at 1:07 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Zubair and Hussain,
>>>
>>> Please cancel this order  100143772_2, the first part has already been
>>> canceled by the outbound team here.
>>>
>>>
>>> @Hussain Firoz Miyagamwala <[email-masked]>  - please create the
>>> CRA asap and advise when done. The customer keeps on following up and very
>>> upset.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Wed, Jun 3, 2020 at 10:20 AM Taqwa Ali <[email-masked]> wrote:
>>>
>>>> Dear Team
>>>>
>>>> Please cancel the order
>>>> SHIP TOفراس الخراري
>>>> Road number 6
>>>> second industrial
>>>> Jubail
>>>> Saudi Arabia Map
>>>> SHIP AREA
>>>> SHIP PHONE966544435996
>>>>
>>>> Regards
>>>> Taqwa
>>>>
>>>