Subject: Chat login issue
From: Rosette Modiri <[email-masked]>
To: Asad <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, ekta <[email-masked]>, Rodina Magdy <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 16 Jul 2020 12:30:48 -0700 (MST)

Hi Asad, 

I would like to inform you that Tijo.Thomas could not go live on chat today, Zendesk didn't allow him to change the status to online after several attempts. 

I highlighted the issue to Ekta and Rodina, who forwarded to Tech to check. 

Thank you! 

Kind Regards, 
Rosette