Subject: Re: YOU GOT A GIFT SO -600833320
From: Mary Anne Agapito <[email-masked]>
To: Pradeep M <[email-masked]>
Cc: customer care <[email-masked]>, Sara Ahmed <[email-masked]>
Date: Thu, 16 Jul 2020 16:50:37 +0400
List-Id: <ccteam.mumzworld.com>

Hi Pradeep,

Thank you for the update.

@Sara Ahmed <[email-masked]> - is it possible to manually create
a gc for the customer from our side or it should be done from your end?

Please advise. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, Jul 13, 2020 at 12:02 PM Pradeep M <[email-masked]> wrote:

> Hi Mary Anne,
>
> Partial refund to ygag gc is not allowed.
>
> We need to give a new gc to the customer.
>
> @Sara - Please confirm.
>
> Thanks,
> Pradeep M
>
> On 07/13/2020 12:43 PM, Mary Anne Agapito wrote:
>
> Hi Pradeep,
>
> Just a gentle reminder on the above.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sun, Jul 12, 2020 at 3:45 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Pradeep,
>>
>> Please reactivate the gift code for the subject order amounting to 299
>> AED.
>>
>>  The item was returned and already been refunded in netsuite as shown
>> below
>>
>>
>>
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>
>