Subject: Re: delivery discrepancy Order #200310352, AWB: 2990823161 << Reference ID: 61463140 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 16 Jul 2020 14:00:36 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Dear Sabid,

System records shows shipment delivered on 14 Jul 2020 11:02:37 signed by MAJED MASAD MW.

Could you please clarify on the customer claim.

Is customer stating package is not received at all and they do not the signatory?

Or is customer stating package is received but without any items inside?

Should you require any further assistance, please contact me directly.   Best Regards, Jestin FrancoKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: delivery discrepancy Order #200310352, AWB: 2990823161 >> Sent: Thu, 16 Jul 2020 01:16:34 UTC+04:00 >> >>
team DHL. >> the  Order #200310352,   AWB: 2990823161  is showing delivered , >> but Cx. is complaining that she didn't receive any items. >> Kindly check and update asap. >> As we have to start the refund process. >>  >> Regards >> Sabid     >>