Subject: Re: >15 days pending shipments << Reference ID: 61284998 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked]
Date: Thu, 16 Jul 2020 12:27:55 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Dear Hesham,

Message noted. Please hold for further updates.

Should you require any further assistance, please contact me directly.   Best Regards, Jestin FrancoKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: RE: >15 days pending shipments >> Sent: Tue, 14 Jul 2020 15:14:35 UTC+04:00 >> >>
Hi Vithal & Khalid,
 
Kindly look into this on priority and update Ronald on the status.
 
Regards, 
Hesham Hatem >> Major Accounts Manager >>  >> DHL EXPRESS >> P.O.Box 6252 >> Dubai >> United Arab Emirates >>  >> Phone: +971 4 2924858 >> Mobile: +971 50 1898588
[[:removedImage(image001.png):]]

 

From: Ronald Gaviola [mailto:[email-masked]]  >> Sent: 14 July 2020 15:10 >> To: ae.mumzworld <[email-masked]>; Hesham Hatem (DHL AE) <[email-masked]> >> Cc: lastmile <[email-masked]>; Customer Care Team <[email-masked]> >> Subject: >15 days pending shipments
 
Hesham, Khalid
 
You have 55 pending shipments +15days. Please focus on these and we need to deliver them asap.
 
Courier
AWB Number
Shipper Reference Number
Pickup Date
General Status
Status
Destination
Age
Bucket
DHL-Express
4021024324
n/a
6/22/2020
Pending
On Hold
DXB
16
>15 days
DHL-Express
1530161065
n/a
6/22/2020
Pending
On Hold
DXB
16
>15 days
DHL-Express
1530156456
n/a
6/22/2020
Pending
On Hold
DXB
16
>15 days
DHL-Express
9842765100
RT4891313792
6/22/2020
Pending
On Hold
DXB
16
>15 days
DHL-Express
5742693401
600899204
6/22/2020
Pending
Facility Check In
MCT
16
>15 days
DHL-Express
5742692454
600902332
6/22/2020
Pending
With Delivering Courier
KWI
16
>15 days
DHL-Express
5742692550
700242904
6/22/2020
Pending
Lodged out of HIC
KWI
16
>15 days
DHL-Express
5742692115
100161526
6/22/2020
Pending
Load Vehicle
DHA
16
>15 days
DHL-Express
5742692211
600899838
6/22/2020
Pending
Facility Check In
MCT
16
>15 days
DHL-Express
5742690590
600899386
6/22/2020
Pending
Lodged out of HIC
CAI
16
>15 days
DHL-Express
5742689945
600898691
6/21/2020
Pending
Facility Check In
KWI
17
>15 days
DHL-Express
1208688736
600896550
6/18/2020
Pending
With Delivering Courier
KWI
18
>15 days
DHL-Express
1208688412
600896097
6/18/2020
Pending
Partial Delivery
KWI
18
>15 days
DHL-Express
1208688762
600895093
6/18/2020
Pending
Bond Location
DEL
18
>15 days
DHL-Express
3801546394
n/a
6/18/2020
Pending
On Hold
DXB
18
>15 days
DHL-Express
1208688423
200301240_1
6/18/2020
Pending
Awaiting Cnee Collection
RUH
18
>15 days
DHL-Express
1208686323
600893265
6/17/2020
Pending
Controllable Clearance Delay
CAI
19
>15 days
DHL-Express
1208683932
100159731_1
6/16/2020
Pending
Arrival in Delivery Facility
YAN
20
>15 days
DHL-Express
3396715711
200301812_1
6/16/2020
Pending
On Hold
HOF
20
>15 days
DHL-Express
3396714171
700242131_1
6/16/2020
Pending
On Hold
ELQ
20
>15 days
DHL-Express
3396713784
200295494_2
6/16/2020
Pending
Lodged into Inventory
RUH
20
>15 days
DHL-Express
3396713014
100158836_1
6/15/2020
Pending
Scheduled Movement
RUH
21
>15 days
DHL-Express
3396710870
200300136
6/15/2020
Pending
Load Vehicle
JED
21
>15 days
DHL-Express
3396710785
100158160
6/15/2020
Pending
Load Vehicle
RUH
21
>15 days
DHL-Express
3396709190
200302092
6/15/2020
Pending
With Delivering Courier
RUH
21
>15 days
DHL-Express
3396706961
200301206
6/14/2020
Pending
Unload Vehicle
RUH
22
>15 days
DHL-Express
3396707565
200300175_1
6/14/2020
Pending
With Delivering Courier
RUH
22
>15 days
DHL-Express
3396707204
600890675
6/14/2020
Pending
Controllable Clearance Delay
CAI
22
>15 days
DHL-Express
1964836775
100157038_2
6/12/2020
Pending
With Delivering Courier
RUH
22
>15 days
DHL-Express
1964836996
100157087_1
6/12/2020
Pending
Unload Vehicle
RUH
22
>15 days
DHL-Express
1964835305
700241944
6/12/2020
Pending
On Hold
CAI
22
>15 days
DHL-Express
1149627463
600887307
6/11/2020
Pending
Partial Delivery
KWI
23
>15 days
DHL-Express
1964833555
600887597
6/11/2020
Pending
Agreed Delivery
KWI
23
>15 days
DHL-Express
1964833485
700241493
6/11/2020
Pending
On Hold
CAI
23
>15 days
DHL-Express
1964831433
600887884
6/11/2020
Pending
Facility Check In
MCT
23
>15 days
DHL-Express
1149628130
200298021_2
6/11/2020
Pending
With Delivering Courier
RUH
23
>15 days
DHL-Express
1149626391
200299293_1
6/10/2020
Pending
With Delivering Courier
RUH
24
>15 days
DHL-Express
1149626284
200299577_1
6/10/2020
Pending
On Hold
RUH
24
>15 days
DHL-Express
1149626892
200298171_1
6/10/2020
Pending
Awaiting Cnee Collection
DHA
24
>15 days
DHL-Express
6175481561
200297953
6/9/2020
Pending
Arrived Facility
AHB
25
>15 days
DHL-Express
6175481771
200295165
6/9/2020
Pending
Awaiting Cnee Collection
RUH
25
>15 days
DHL-Express
6175490624
200284941_2
6/9/2020
Pending
Awaiting Cnee Collection
AQI
25
>15 days
DHL-Express
6175485013
100141713
6/8/2020
Pending
Load Vehicle
RUH
26
>15 days
DHL-Express
6175487194
700240875
6/8/2020
Pending
With Delivering Courier
RUH
26
>15 days
DHL-Express
1015335075
100150798
6/8/2020
Pending
With Delivering Courier
RUH
26
>15 days
DHL-Express
1015332533
200288964_1
6/7/2020
Pending
With Delivering Courier
DHA
27
>15 days
DHL-Express
1015332710
200282583_2
6/6/2020
Pending
Load Vehicle
RUH
27
>15 days
DHL-Express
1015333384
200268308_3
6/6/2020
Pending
Partial Delivery
YAN
27
>15 days
DHL-Express
1015335624
200286906
6/6/2020
Pending
Arrival in Delivery Facility
RUH
27
>15 days
DHL-Express
1307631673
100143381_2
6/4/2020
Pending
Arrival in Delivery Facility
RUH
28
>15 days
DHL-Express
1307628523
100141456_2
6/4/2020
Pending
Handover
DHA
28
>15 days
DHL-Express
1307625756
200288130_2
6/4/2020
Pending
On Hold
RUH
28
>15 days
DHL-Express
1307624275
100147709_2
6/3/2020
Pending
With Delivering Courier
DHA
29
>15 days
DHL-Express
2406999991
100150928_1
6/3/2020
Pending
Arrival in Delivery Facility
YAN
29
>15 days
DHL-Express
5775901526
200274716_4
6/3/2020
Pending
Load Vehicle
RUH
29
>15 days

 
 
Regards,
Ronald