Subject: Re: TRUST PILOT COMPLAINT - UAE RETURN - VERY URGENT CASE - ITEM NOT COLLECTED SINCE MARCH #600738863- 826394
From: Mostafa saad <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Kenneth Nwaso <[email-masked]>, Denmark A <[email-masked]>, Mumzworld Returns <[email-masked]>, Shady Elgendy <[email-masked]>, Asad <[email-masked]>
Date: Thu, 16 Jul 2020 12:41:18 +0400
List-Id: <ccteam.mumzworld.com>

@Malak Nobeh <[email-masked]>  The driver now outside the place but
the customer is not responding

So can you provide the room number our the apartment or call the customer
again and inform him to answering the driver call

Regards
Mostafa Saad

On Thu, Jul 16, 2020 at 11:43 AM Alina D'Souza <[email-masked]> wrote:

> Hi Mostafa,
>
> Updated the sheet please arrange collection
>
> Regards,
> Alina
>
> On Thu, Jul 16, 2020 at 11:39 AM Malak Nobeh <[email-masked]> wrote:
>
>> Hi Mostafa,
>>
>> We need to collect the item *today *it self , the customer in sharjah ,
>> and her case pending for more than 2 months.
>>
>> Thanks.
>>
>>
>>
>> On Thu, 16 Jul 2020 at 11:33, Mostafa saad <[email-masked]>
>> wrote:
>>
>>> Please ignore the last reply
>>>
>>>
>>> We will collect it ASAP.
>>>
>>> Regards
>>> Mostafa Saad
>>>
>>>
>>>
>>> On Thu, Jul 16, 2020 at 11:32 AM Mostafa saad <[email-masked]>
>>> wrote:
>>>
>>>> @Alina D'Souza <[email-masked]>  Please clarify the CRA to
>>>> proceed.
>>>>
>>>>
>>>>
>>>> Regards
>>>> Mostafa Saad
>>>>
>>>>
>>>>
>>>> On Thu, Jul 16, 2020 at 10:58 AM Malak Nobeh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Mustafa,
>>>>>
>>>>>
>>>>> Please let us know what is the update for the CRA_AR_RE10887 , this
>>>>> collection is pending for a VERY long time and its shown as pending.
>>>>> Customer over social media.
>>>>>
>>>>>
>>>>>
>>>>> Thanks.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>
>> --
>>
>>