Subject: RE: Order #100128730 // AWB# 607132081904
From: <[email-masked]>
To: "'Vipin Raj'" <[email-masked]>, "'Mohit Caleb'" <[email-masked]>
Cc: "'Karthik Sankar'" <[email-masked]>, "'Moataz Salah El Din'" <[email-masked]>, "'Syed Yakoob'" <[email-masked]>, "'Outbound.fc'" <[email-masked]>, "'mazhar'" <[email-masked]>, "'customer care'" <[email-masked]>
Date: Thu, 16 Jul 2020 11:54:19 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Part was not given to a driver yet. 

Please send the item back to us, we will change the necessary part and send it back.

 

Regards,

Yaser Mosanna

From: Vipin Raj <[email-masked]> 
Sent: Thursday, July 16, 2020 11:38 AM
To: Mohit Caleb <[email-masked]>
Cc: Karthik Sankar <[email-masked]>; Moataz Salah El Din <[email-masked]>; Yaser Mosanna <[email-masked]>; Syed Yakoob <[email-masked]>; Outbound.fc <[email-masked]>; mazhar <[email-masked]>; customer care <[email-masked]>
Subject: Re: Order #100128730 // AWB# 607132081904

Dear Mohit,

I didn't receive a missing part from any driver.

 

On Thu, Jul 16, 2020 at 10:29 AM Mohit Caleb <[email-masked] <mailto:[email-masked]> > wrote:

@Vipin Raj <mailto:[email-masked]>  

Did you receive the missing part from the driver?

Kindly confirm here

ᐧ

On Thu, Jul 16, 2020 at 7:37 AM Karthik Sankar <[email-masked] <mailto:[email-masked]> > wrote:

Kind reminder!!!

Regards,

 

On Wed, 15 Jul 2020 at 17:57, Karthik Sankar <[email-masked] <mailto:[email-masked]> > wrote:

Hello Syed/Vipin,

Please confirm if the sparepart is received.

@Moataz Salah El Din <mailto:[email-masked]>  As per the customer, collection has been done already. Please ship the item together with the sparepart to avoid confusion.

Regards,

 

On Tue, 14 Jul 2020 at 12:41, Karthik Sankar <[email-masked] <mailto:[email-masked]> > wrote:

Hello Syed,

Vendor will give the spare part tomorrow. Our inbound driver Nasir will hand it over to you tomorrow. Once received, please confirm and ship it to the customer.

Appreciate your help on this matter.

Regards,

 

On Tue, 14 Jul 2020 at 12:35, Karthik Sankar <[email-masked] <mailto:[email-masked]> > wrote:

Hi Yaser,

Could you please assist in sending us the spare part?

Regards,

 

On Tue, 14 Jul 2020 at 12:28, Moataz Salah El Din <[email-masked] <mailto:[email-masked]> > wrote:

Dear Mazhar,

Please cancel the collection of the subject AWB

 

-- 

Best regards,

Moataz Salah El-Din
Customer Care Representative
p:  +971 (0)4 4339455 │ e:  <mailto:[email-masked]> [email-masked] │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

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Best Regards

Vipin