Subject: Re: Order #600842172_2 // PS-VT80-195803 // Vtech - Activity Desk 4-in-1 // Not working properly
From: Denmark A <[email-masked]>
To: Husain <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Kenneth Nwaso <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Thu, 16 Jul 2020 09:12:42 +0400
List-Id: <ccteam.mumzworld.com>

@customer care <[email-masked]> @Alina D'Souza
<[email-masked]> Please
update.

Regards,
Den mark

On Wed, Jul 15, 2020 at 11:03 AM Husain <[email-masked]> wrote:

> Hi Denmark,
>
>
>
> This was communicated previously as well, we need the complete issue
> details and supporting pictures.
>
>
>
> Please provide complete details, in order to get the item collected for
> inspection.
>
>
>
>
>
> *Thanks and Regards,*
>
>
>
> *Husain Poonawala*
>
> *Mob: +971 55 3001469*
>
> *Email: [email-masked]
>
> *Web:   **www.playsmartme.com* <http://www.playsmartme.com/>
>
>
>
> *Find us on *
>
> <https://www.instagram.com/playsmart_toys/>
> <https://www.facebook.com/Playsmarttoysfzc/?ref=page_internal>
>
> Exclusive Distributors for
>
> *Admin Office - Business Bay, Opal Business Tower, 9th floor, Office #
> 909, Dubai, UAE.*
>
> *Logistic Center- Hamriyah Free Zone, PO Box 52609, Sharjah, United Arab
> Emirates**.        *
>
> * Please consider the environment before printing this email.*
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee you should not
> disseminate, distribute or copy this e-mail. Please notify the sender
> immediately by e-mail if you have received this e-mail by mistake and
> delete this e-mail from your system. *Warning:* Although the company has
> taken reasonable precautions to ensure no viruses are present in this
> email, the company cannot accept responsibility for any loss or damage
> arising from the use of this email or attachments.
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, July 15, 2020 10:47 AM
> *To:* Husain <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order #600842172_2 // PS-VT80-195803 // Vtech - Activity
> Desk 4-in-1 // Not working properly
>
>
>
> Dear Husain,
>
>
>
> Item already with us.
>
>
>
> @Alina D'Souza <[email-masked]> @customer care <[email-masked]> Please
> every time we process a collection, ask customer a small video and specific
> issue.
>
>
>
> Regards,
>
>
>
> On Wed, Jul 15, 2020 at 10:38 AM Husain <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> Please elaborate the issue.
>
> Also as discussed previously, please share images/videos so our team can
> expedite the process.
>
>
>
>
>
> *Thanks and Regards,*
>
>
>
> *Husain Poonawala*
>
> *Mob: +971 55 3001469*
>
> *Email: [email-masked]
>
> *Web:   **www.playsmartme.com* <http://www.playsmartme.com/>
>
>
>
> *Find us on *
>
> <https://www.instagram.com/playsmart_toys/>
> <https://www.facebook.com/Playsmarttoysfzc/?ref=page_internal>
>
> Exclusive Distributors for
>
> *Admin Office - Business Bay, Opal Business Tower, 9th floor, Office #
> 909, Dubai, UAE.*
>
> *Logistic Center- Hamriyah Free Zone, PO Box 52609, Sharjah, United Arab
> Emirates**.        *
>
> * Please consider the environment before printing this email.*
>
> This message contains confidential information and is intended only for
> the individual named. If you are not the named addressee you should not
> disseminate, distribute or copy this e-mail. Please notify the sender
> immediately by e-mail if you have received this e-mail by mistake and
> delete this e-mail from your system. *Warning:* Although the company has
> taken reasonable precautions to ensure no viruses are present in this
> email, the company cannot accept responsibility for any loss or damage
> arising from the use of this email or attachments.
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, July 15, 2020 8:27 AM
> *To:* Husain <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Order #600842172_2 // PS-VT80-195803 // Vtech - Activity Desk
> 4-in-1 // Not working properly
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation and assessment.
>
>
>
> Reason of return:  item is not working properly
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>