Subject: Re: Cancel - SO# 200301837_1
From: Ahmed Irfan <[email-masked]>
To: Yaseen Shaqra <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Radwa Ali <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Wed, 15 Jul 2020 17:41:14 +0300
List-Id: <ccteam.mumzworld.com>

Hi Team,

We have sent an email to 3PL to cancel & send us back ASAP. @Yaseen Shaqra
<[email-masked]>  I will add you in the mail so you can follow up.

Thanks
Ahmed

On Mon, Jul 13, 2020 at 3:08 PM Yaseen Shaqra <[email-masked]>
wrote:

> Hi Team,
>
> Please note that the shipment is not canceled until now, the customer
> wants a refund urgently
>
> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
> assist
>
> On Tue, Jun 30, 2020 at 5:30 PM Radwa Ali <[email-masked]> wrote:
>
>> Hi @Hussain Firoz Miyagamwala <[email-masked]> , @Ahmed Irfan
>> <[email-masked]> ,
>> Please cancel this shipment and create CRA we need to refund the cst ASAP.
>> We escalated an INC#  in zendesk but have no updates since thursday
>> *Radwa Ali*
>> Customer Care Representative
>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>> www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>
>
> --
>
> Best Regards,
>
> *Yaseen Shaqra*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>