Subject: RE: 600893265 AWB: 1208686323 Super Urgent
From: "'Hesham Hatem (DHL AE)' via customer care" <[email-masked]>
To: Radwa Ali <[email-masked]>, ae.mumzworld <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>, Naib Khan <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Taqwa Ali <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Wed, 15 Jul 2020 13:44:12 +0000
List-Id: <ccteam.mumzworld.com>

Hi Radwa &  Ronald,

I will escalate this the concerned team in Egypt

Hi Khalid,

Please continue to follow up from your end.

Regards,
Hesham Hatem
Major Accounts Manager

DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates

Phone: +971 4 2924858
Mobile: +971 50 1898588
<hcoronavirus.dhl>

From: Radwa Ali [mailto:[email-masked]]
Sent: 15 July 2020 17:41
To: Hesham Hatem (DHL AE) <[email-masked]>
Cc: Ronald Gaviola <[email-masked]>; Naib Khan <[email-masked]>; ae.mumzworld <[email-masked]>; customer care <[email-masked]>; lastmile <[email-masked]>; Taqwa Ali <[email-masked]>; Michaela Manibo <[email-masked]>
Subject: Re: 600893265 AWB: 1208686323 Super Urgent

Hi All,
We have no updates regarding this shipment and the customer is following up.
Please advise what are the documents needed ? this should have been delivered on the 25th of June.

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

On Mon, Jul 6, 2020 at 11:41 AM 'Hesham Hatem (DHL AE)' via customer care <[email-masked]<mailto:[email-masked]>> wrote:
Hi Khalid,

Please follow up with destination on the clearance and let us know what is required.

Regards,
Hesham Hatem
Major Accounts Manager

DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates

Phone: +971 4 2924858
Mobile: +971 50 1898588
<http://hcoronavirus.dhl>

From: Ronald Gaviola [mailto:[email-masked]<mailto:[email-masked]>]
Sent: 06 July 2020 11:30
To: Naib Khan <[email-masked]<mailto:[email-masked]>>; Hesham Hatem (DHL AE) <[email-masked]<mailto:[email-masked]>>
Cc: ae.mumzworld <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Taqwa Ali <[email-masked]<mailto:[email-masked]>>; Michaela Manibo <[email-masked]<mailto:[email-masked]>>
Subject: Re: 600893265 AWB: 1208686323 Super Urgent

+Hesham Hatem (DHL AE)<mailto:[email-masked]>

Please look into this and share feedback as to why it is still pending.

Regards,
Ronald

On Sun, Jul 5, 2020 at 11:48 PM Naib Khan <[email-masked]<mailto:[email-masked]>> wrote:
any update on this?

@Ronald Gaviola<mailto:[email-masked]>, please assist.

Regards.
Naib

On Fri, 26 Jun 2020 at 15:36, Naib Khan <[email-masked]<mailto:[email-masked]>> wrote:
DHl,

Please delivered the above AWB ASAP.

Regards.
Naib
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CONFIDENTIALITY NOTICE: This message is from DHL and may contain confidential business information. It is intended solely for the use of the individual to whom it is addressed. If you are not the intended recipient please contact the sender and delete this message and any attachment from your system. Unauthorized publication, use, dissemination, forwarding, printing or copying of this E-Mail and its attachments is strictly prohibited.