Subject: Re: Zen Desk Ticket Assign and Re-Assign
From: Eugene Mugisa <[email-masked]>
To: Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>, Naib Khan <[email-masked]>
Cc: Mamdouh Younes <[email-masked]>, Mohamed Magdy <[email-masked]>, Mohammad Abbas <[email-masked]>, Omar Ismail <[email-masked]>, Shady Elgendy <[email-masked]>, Vipul Arora <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Wed, 15 Jul 2020 17:17:49 +0400
List-Id: <ccteam.mumzworld.com>

+ Ekta, Amir, Rodina,

Please only assign tickets pending for delivery to last mile as the team is
facing issues with having to reassign tickets to other teams.

Best
Eugene.

On Wed, 15 Jul 2020 at 17:08, Naib Khan <[email-masked]> wrote:

> Hi Eugene,
>
> Facing issues to solve the ticket and assign to the correct team once i re
> assign to ksa team CC team again re assign to us in this way again the same
> practise applying.
>
> Please explain to the CC team to stop these practices to save time and
> solve the problem.
>
> Regards.
> Naib
>
-- 
Thanks,
Eugene