Subject: Re: Missing part ll Order 600910867_2 ll iFam - Mypick Modular Organizer 5-Level Double - White - DBT-IF-166-1-W ll Incident #1168710
From: Maria Katrina Bautista <[email-masked]>
To: Nessy <[email-masked]>
Cc: Dolly Phulwani <[email-masked]>, Ashley Fernandes <[email-masked]>, customer care <[email-masked]>
Date: Wed, 15 Jul 2020 13:04:33 +0800
List-Id: <ccteam.mumzworld.com>

Dear Nessy,

Thank you for your reply.

May we know why the hanger bar is indicated in the manual of the item -
iFam - Mypick Modular Organizer 5-Level Double - White - DBT-IF-166-1-W? As
this gives the impression to our customers that it is included.

Please advise.

Thank you

On Thu, 9 Jul 2020 at 16:51, Nessy <[email-masked]> wrote:

>
>
> Hi Kat,
>
>
>
> Apologies for the late reply.
>
>
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> Upon checking with our team, hanger is only available for Mypick Organizer
>  5 Level Single + Hanger.
>
> I have attached here the image for your reference.
>
>
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> Thanks!
>
>
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>
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> Best Regards
>
>
>
> NESSY LANDICHO
>
>
> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
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>
> *From:* Maria Katrina Bautista [mailto:[email-masked]]
> *Sent:* Tuesday, July 7, 2020 11:08 AM
> *To:* Nessy; Dolly Phulwani
> *Cc:* Ashley Fernandes; customer care
> *Subject:* Missing part ll Order 600910867_2 ll iFam - Mypick Modular
> Organizer 5-Level Double - White - DBT-IF-166-1-W ll Incident #1168710
>
>
>
> Hello team,
>
>
>
> The customer received the item - iFam - Mypick Modular Organizer 5-Level
> Double - White - DBT-IF-166-1-W with some parts missing.
>
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> Please send us the missing parts so we can deliver to the customer.
>
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> Thank you
>