Subject: PayPal case PP-D-73586915
From: "[email-masked]' via payments" <[email-masked]>
To: Mona Ataya <[email-masked]>
Date: Tue, 14 Jul 2020 21:12:27 -0700
List-Id: <ccteam.mumzworld.com>

A new case has been created

Hello, Mumzworld FZ-LLC

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Your buyer filed a claim

Areej Alatawi has requested a refund of ‪25.44 USD‬. If you agree to this request, the case will be closed after the refund has processed.

The buyer stated that they never received the item. Please help us to resolve this issue by logging into the Resolution Center and providing us with any information that can help us with our investigation, such as tracking information or delivery confirmation.

If we don’t receive a response from you before 25 July 2020, this case will be closed and decided in your buyer’s favor.

The ‪138.10 USD‬ from this transaction is being temporarily held. This money will appear in your PayPal balance, but can’t be withdrawn until this is resolved.

View the case and respond

Transaction details

Case ID | PP-D-73586915

Buyer's name | Areej Alatawi

Transaction date | 16 April 2020

Transaction amount | ‪138.10 USD‬

Transaction ID | 3WU35533N75247222

Dispute amount | ‪25.44 USD‬

Item details

Item ID | SBF-SN-MB-XXL

Item description | حزام الأمومة 3 في 1 القابل للتعديل من ماركة صن فينو

Item dispute reason | Item was not received

What to do next

Go to the Resolution Center and click Respond next to this case.

As a reminder, if you do not respond before 25 July 2020, the case will be closed and decided in your buyer's favor.

Thank you for your attention to this matter.

Learn how we review and resolve cases by viewing the PayPal User Agreement. Click Legal at the bottom of any PayPal page.

We keep records of all cases in the Resolution Center for your convenience.

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