Subject: Re: Warranty - RHT-BSM-0011// Bissell - Crosswave Handheld Vacuum Cleaner - Titanium Blue
From: Michaela Manibo <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Amir <[email-masked]>, Sales <[email-masked]>, customer care <[email-masked]>, Anish Thomas Marattukalam <[email-masked]>, Wendell Peji <[email-masked]>, Support <[email-masked]>
Date: Wed, 15 Jul 2020 08:08:09 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kind reminder.

May we know please if the warranty for this item can be extended?

Thanks

On Sat, Jul 11, 2020 at 6:41 PM Michaela Manibo <
[email-masked]> wrote:

> Hi Team,
>
> May we know please if the warranty for this item can be extended?
>
> Thanks
>
>
>
> On Sun, Jun 7, 2020 at 6:07 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Amir,
>>
>> Thank you form your response. Will share this with the customer.
>>
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sun, Jun 7, 2020 at 5:52 PM Amir <[email-masked]>
>> wrote:
>>
>>> Dear Mary Anne ,
>>>
>>>
>>>
>>> Greetings,
>>>
>>>
>>>
>>> Kindly note that Crosswave has 2 years Warranty on it and its written on
>>> its box.
>>>
>>> Please let me know in case any other questions.
>>>
>>>
>>>
>>> Thanks & Regards,
>>>
>>> Amir Khaksar
>>>
>>> *Brand Manager MENA*
>>>
>>> *RIDGE Household Trading LLC*
>>>
>>> *Mobile: +971-56-3929042*
>>>
>>> *Email: [email-masked]* <[email-masked]>
>>>
>>> *www.ridgegroupme.com* <http://www.ridgegroupme.com/>
>>>
>>> *Together we do better!*
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mary Anne Agapito [mailto:[email-masked]]
>>> *Sent:* Sunday, June 7, 2020 4:43 PM
>>> *To:* Amir <[email-masked]>; Sales <
>>> [email-masked]>
>>> *Cc:* customer care <[email-masked]>; Anish Thomas Marattukalam <
>>> [email-masked]>
>>> *Subject:* Warranty - RHT-BSM-0011// Bissell - Crosswave Handheld
>>> Vacuum Cleaner - Titanium Blue
>>>
>>>
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> We have a customer who is interested on the subject item but would like
>>> to know the warranty coverage.
>>>
>>>
>>>
>>> As per Bissell's website, it is 6-year warranty, is that what you follow
>>> as well?
>>>
>>>
>>>
>>> Please advise. Thank you
>>>
>>> Warm Regards,
>>>
>>> *-*
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>