Subject: Re: SO # 200286312// OS01655043KS & OS01616556KS & OS01581650KS
From: Yaseen Shaqra <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Mohammad Allaham <[email-masked]>, Ahmed Rashid <[email-masked]>, Adeel Bukhari <[email-masked]>, Asad <[email-masked]>
Date: Tue, 14 Jul 2020 17:58:49 +0400
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
update us urgently

On Tue, Jul 14, 2020 at 5:55 PM Adeel Bukhari <[email-masked]> wrote:

>
> Dear Yaseen ,
>
> Shipment already returned as per operation update .
>
>
>
>
>
>
> On Mon, Jul 13, 2020 at 3:14 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
>> HI Adeel,
>>
>> Please update us up, the customer is following up
>>
>>
>> On Tue, Jun 30, 2020 at 6:25 PM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Adeel,
>>>
>>> Please update us urgently, the customer waiting for the confirmation
>>>
>>> On Sun, Jun 28, 2020 at 10:05 AM Adeel Bukhari <[email-masked]> wrote:
>>>
>>>>
>>>> Dear Ahmed ,
>>>>
>>>> I have sent an email to the operation team to confirm whether it has
>>>> already been returned or still in the warehouse .
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sat, Jun 27, 2020 at 1:12 PM Ahmed Irfan <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Adeel,
>>>>>  These shipments showing RTO in your portal but physically we did not
>>>>> received, Kindly check at your end & update here.
>>>>>
>>>>> Thanks,
>>>>> Ahmed Muhammad Irfan
>>>>>
>>>>> On Fri, Jun 26, 2020 at 8:38 AM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Zubair and Ahmed,
>>>>>>
>>>>>> Please update us up
>>>>>>
>>>>>> On Wed, Jun 24, 2020 at 10:21 AM Yaseen Shaqra <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Zubair and Ahmed,
>>>>>>>
>>>>>>> Please confirm if the shipment returned to us urgently, the
>>>>>>> customer wants a refund
>>>>>>>
>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please create
>>>>>>> the CRA
>>>>>>>
>>>>>>> On Mon, Jun 8, 2020 at 11:52 AM Adeel Bukhari <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>>
>>>>>>>> Dear Team,
>>>>>>>>
>>>>>>>> As per scans it has already been returned , i will confirm when it
>>>>>>>> will arrive to your warehouse or if already arrived  .
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sun, Jun 7, 2020 at 12:36 PM Yaseen Shaqra <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Adeel,
>>>>>>>>>
>>>>>>>>> Please update us up
>>>>>>>>>
>>>>>>>>> On Tue, Jun 2, 2020 at 12:16 PM Adeel Bukhari <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Dear Yaseen ,
>>>>>>>>>>
>>>>>>>>>> I will check with the operation team and get back to you .
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Mon, Jun 1, 2020 at 4:13 PM Yaseen Shaqra <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>
>>>>>>>>>>> Please confirm that all the 3 shipments has been returned
>>>>>>>>>>>
>>>>>>>>>>> On Sat, May 30, 2020 at 12:29 PM Adeel Bukhari <[email-masked]>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Dear Mary ,
>>>>>>>>>>>>
>>>>>>>>>>>> If you notice above , I have already mentioned the day of RTO .
>>>>>>>>>>>> We do weekly RTO on Saturdays .
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Fri, May 29, 2020 at 4:11 PM Mary Anne Agapito <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>
>>>>>>>>>>>>> May we have an update on this case, please?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Thu, May 21, 2020 at 11:47 AM Yaseen Shaqra <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please update us on the return request
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, May 19, 2020 at 3:09 PM Rania khedr <[email-masked]>
>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> @Adeel Bukhari <[email-masked]>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Rania Khedr
>>>>>>>>>>>>>>> Customer Care Supervisor
>>>>>>>>>>>>>>> Email:* [email-masked] <[email-masked]>*
>>>>>>>>>>>>>>> Saee ساعي, Sarai distrack 42315
>>>>>>>>>>>>>>>  <https://www.facebook.com/kaspercab> [image:
>>>>>>>>>>>>>>> twitter icon] <https://twitter.com/kaspercab> [image:
>>>>>>>>>>>>>>> linkedin icon]
>>>>>>>>>>>>>>> <https://www.linkedin.com/company/kasper-cab/> [image:
>>>>>>>>>>>>>>> instagram icon] <https://www.instagram.com/saeeksa/>
>>>>>>>>>>>>>>> www.saee.sa
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, May 19, 2020 at 1:30 PM Yaseen Shaqra <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Rania,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hope you are doing well
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please make sure to return the shipments back to us at the
>>>>>>>>>>>>>>>> soonest, the customer is not interested to receive the shipments
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>>>>>> create CRAs
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Kindly check and update us
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>> Best Regards,
>>>>>>>>>>>
>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>
>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>> *Yaseen Shaqra*
>>>>>>>
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>>   │ w: www.mumzworld.com
>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>> Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>

-- 

Best Regards,

*Yaseen Shaqra*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE