Subject: Re: Order #600857617 // MMZT-040.0019 // Medela Swing Maxi Double Breastpump // Not working properly // Warranty check
From: Denmark A <[email-masked]>
To: Mummazone Medical Equipment <[email-masked]>
Cc: Michaela Manibo <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Riyas Abdul Rahim <[email-masked]>
Date: Tue, 14 Jul 2020 16:22:14 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mummazone,

Repaired item received.

Regards,

On Tue, Jul 14, 2020 at 10:27 AM Mummazone Medical Equipment <
[email-masked]> wrote:

>
>
> Dear Mumzworld team,
>
>
>
> We will hand over the pump today to the mumzworld driver.
>
>
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> Warm Regards
>
>
>
> *Maria Arif*
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> *Office 1. Schon Business Park-DIP 1*
>
> Dubai - UAE
>
> Office  +971 (04)  298 4130
>
> Mobile +971 (52)   536 8280
>
> [email-masked] <[email-masked]>*
>
> www.mummazone.com
>
>
> Let’s connect     
> <https://twitter.com/mummazoneonline>      [image:
> <https://www.facebook.com/mummazoneonline/>      [image:
> <https://www.instagram.com/mummazoneonline/>
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> *From:* Michaela Manibo <[email-masked]>
> *Sent:* Tuesday, July 14, 2020 10:26 AM
> *To:* Mummazone Medical Equipment <[email-masked]>
> *Cc:* Denmark A <[email-masked]>; customer care <
> [email-masked]>; Returns.fc <[email-masked]>; Alina
> D'Souza <[email-masked]>; Riyas Abdul Rahim <[email-masked]>
> *Subject:* Re: Order #600857617 // MMZT-040.0019 // Medela Swing Maxi
> Double Breastpump // Not working properly // Warranty check
>
>
>
> Team,
>
> May we know as to when the customer can get this repaired and sent back to
> her.
>
> Customer is following it up . Please advise.
>
> Thanks
>
>
>
>
>
> On Wed, Jul 8, 2020 at 11:51 AM Mummazone Medical Equipment <
> [email-masked]> wrote:
>
> Dear Denmark ,
>
>
>
> Sorry for the inconvenience , checked with our warehouse team , we
> received the item.
>
> The technical team will check and update you ASAP.
>
>
>
> Best Regards,
>
>
>
> Maria Arif.
>
>
>
> *Office 1. Schon Business Park-DIP 1*
>
> Dubai – UAE
>
> Mobile +971 52 536 8280
>
> Office  +971 (04)  298 4130
>
> [email-masked] <[email-masked]>
>
> www.mummazone.com
>
>
>
> Let’s connect
>
>
>
>
>
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>
> ------------------------------
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, July 8, 2020 11:48 AM
> *To:* Mummazone Medical Equipment <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Riyas
> Abdul Rahim <[email-masked]>
> *Subject:* Re: Order #600857617 // MMZT-040.0019 // Medela Swing Maxi
> Double Breastpump // Not working properly // Warranty check
>
>
>
> Dear Mummazone,
>
>
>
> Already dispatched by our driver last 5th of July 2020.
>
>
>
> Regards,
>
>
>
>
>
> On Wed, Jul 8, 2020 at 11:24 AM Mummazone Medical Equipment <
> [email-masked]> wrote:
>
> Dear Denmark ,
>
>
>
> Please send the pump to us and the technical team will check .
>
>
>
> Best Regards,
>
>
>
> Maria Arif.
>
>
>
> *Office 1. Schon Business Park-DIP 1*
>
> Dubai – UAE
>
> Mobile +971 52 536 8280
>
> Office  +971 (04)  298 4130
>
> [email-masked] <[email-masked]>
>
> www.mummazone.com
>
>
>
> Let’s connect
>
>
>
>
>
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>
> ------------------------------
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, July 8, 2020 10:43 AM
> *To:* Mummazone Medical Equipment <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Riyas
> Abdul Rahim <[email-masked]>
> *Subject:* Re: Order #600857617 // MMZT-040.0019 // Medela Swing Maxi
> Double Breastpump // Not working properly // Warranty check
>
>
>
> Dear Mummazone,
>
>
>
> Please respond and update.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Thu, Jul 2, 2020 at 11:17 AM Denmark A <[email-masked]> wrote:
>
> Dear,
>
>
>
> Noted, please  find the attached sale invoice for your reference.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Thu, Jul 2, 2020 at 11:14 AM Mummazone Medical Equipment <
> [email-masked]> wrote:
>
> Dear Mumzworld Team ,
>
>
>
> Please send the pump along with the invoice , the technical team will
> check and we will update accordingly .
>
>
>
> Best Regards,
>
>
>
> Maria Arif.
>
>
>
> *Office 1. Schon Business Park-DIP 1*
>
> Dubai – UAE
>
> Mobile +971 52 536 8280
>
> Office  +971 (04)  298 4130
>
> [email-masked] <[email-masked]>
>
> www.mummazone.com
>
>
>
> Let’s connect
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> ------------------------------
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, July 2, 2020 11:09 AM
> *To:* Amrinder <[email-masked]>; Mummazone Medical Equipment <
> [email-masked]>; [email-masked] <[email-masked]>; Riyas
> Abdul Rahim <[email-masked]>; [email-masked] <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>
> *Subject:* Order #600857617 // MMZT-040.0019 // Medela Swing Maxi Double
> Breastpump // Not working properly // Warranty check
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Customer Complaint:
>
> the breast pump is losing suction
> at times the suction disappears if few seconds
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>