Subject: Re: Order #600899981 Sku :TC-B-TT65 WARRANTY
From: Taqwa Ali <[email-masked]>
To: Mohamed Magdy <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>, Denmark A <[email-masked]>, "RP Singh | TrucareFzc" <[email-masked]>, customer care <[email-masked]>, Laura Thomson <[email-masked]>
Date: Tue, 14 Jul 2020 12:37:07 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please update the CM is following up

Regards
Taqwa

On Tue, Jul 14, 2020 at 8:58 AM Mohamed Magdy <[email-masked]> wrote:

> @Denmark A <[email-masked]> ...What is the update here?
>
> On Mon, Jul 13, 2020 at 1:47 PM Mohamed Magdy <[email-masked]>
> wrote:
>
>> +Abdelmohsen basha <[email-masked]>
>>
>> On Mon, Jul 13, 2020 at 1:39 PM Alina D'Souza <[email-masked]>
>> wrote:
>>
>>> HI Team,
>>>
>>> Please advise if we can assist the customer.
>>>
>>> Regards,
>>> Alina
>>>
>>> On Mon, Jul 13, 2020 at 9:48 AM Alina D'Souza <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Can we assist the customer on the below. Can we replace the cup for the
>>>> customer
>>>>
>>>> Order #600899981
>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600899981>
>>>>
>>>> Products Details
>>>> Sku :TC-B-TT65
>>>> Name :Tommee Tippee Quick Cook Baby Food Steamer Blender + Soft Tip
>>>> Weaning Spoon x 5 + Section Plate x 2 + Roll & Go Bib
>>>> Date Placed :2020-06-19 06:02:57
>>>> Date Shipped :2020-06-23 08:13:42
>>>> Qty Ordered :1.0000
>>>> Shipping Country:United Arab Emirates
>>>>
>>>> Return Reason:received_damaged_not_as_new
>>>> Comments :I recieved the cup maker rusted from inside. Bear in mind
>>>> that i only yesterday opened the box and wanted to use it. However im
>>>> really disappointed. I do not have the box as i threw it.. i only need a
>>>> new cup .. can someone please assist urgently? See attached Thanks
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>>
>>>>
>>
>> --
>>
>>
>
> --
>
>