Subject: Re: missing part 600920223
From: Samiya Sheikh <[email-masked]>
To: Mohit Caleb <[email-masked]>
Cc: Sara Ahmed <[email-masked]>, Alaa Musa <[email-masked]>, Mohammad Abdul Naser <[email-masked]>, Mostafa Said <[email-masked]>, Syed Yakoob <[email-masked]>, Ashish Nair <[email-masked]>, Siju Surendran <[email-masked]>, customer care <[email-masked]>
Date: Tue, 14 Jul 2020 12:02:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mohit,

Please note new SO for the missing stroller: 600924961
Bumble & Bird - Robin Compact Stroller - Black
Regards

On Mon, Jul 13, 2020 at 10:15 AM Mohit Caleb <[email-masked]> wrote:

> Hi Samiya,
>
> We are having this issue due to incomplete bundles moving to LFS.
> Kindly create an order for the missing part to assist the customer on an
> urgent basis.
>
> @Sara Ahmed <[email-masked]> - Kindly advise if the issue
> was resolved to avoid any future issues.
>
> Thanks & Regards,
>
> On Mon, Jul 13, 2020 at 10:09 AM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi @Mostafa Said <[email-masked]> @Mohit Caleb
>> <[email-masked]>
>>
>> Kindly advise should i make new order for the missing part?
>>
>> Regards
>>
>> On Sun, Jul 12, 2020 at 3:26 PM Alaa Musa <[email-masked]> wrote:
>>
>>> Dear team,
>>>
>>> The customer is calling again, can you please update what is the action
>>> that we need to take ! should we place a new order!!
>>> Regards,
>>> Alaa
>>>
>>>
>>> On Sun, 12 Jul 2020 at 11:55, Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please update for this specific order and provide the missing stroller.
>>>>
>>>> Regards
>>>>
>>>> On Sun, Jul 12, 2020 at 9:47 AM Ashish Nair <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Mostafa,
>>>>>
>>>>> Dear Team
>>>>>
>>>>> Please be informed that the same issue was addressed in previous cases.
>>>>>
>>>>> *"Re: Missing Item - 600856799// SKU:
>>>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5".*
>>>>> *"Re: 200298506 // MISSING PART"*
>>>>>
>>>>>  )As the SKU showing as a bundle in Netsuite but in LFS it's showing
>>>>> as a single item.
>>>>>
>>>>> Need to solve this system issue in order to avoid any future cases.
>>>>>
>>>>> Regards,
>>>>>
>>>>> *Ashish.S.Nair*
>>>>> Inventory Controller
>>>>>
>>>>>
>>>>> *E* [email-masked]
>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>> Dubai, UAE
>>>>>
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>>>>>
>>>>> On Sun, Jul 12, 2020 at 3:18 AM Mostafa Said <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> +Ashish Nair <[email-masked]> +Mohammad Abdul Naser
>>>>>> <[email-masked]> +Siju Surendran <[email-masked]> Please
>>>>>> check in here.
>>>>>>
>>>>>> On Sat, Jul 11, 2020 at 10:42 AM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> The following customer received 1 stroller withe the connectors.
>>>>>>> Kindly check and provide the 2nd stroller.
>>>>>>>
>>>>>>> BNDL-MZ-TWIN-BB2-AWL-BB2-AWL-BB2-AWL-BB5
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1143457> Bumble
>>>>>>> & Bird - Robin Separable Twin Travel Stroller - Black
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>>
>
> --
>
>