Subject: Re: Missing parts 200311838
From: Anas nazzal <[email-masked]>
To: Akshay Mukund <[email-masked]>
Cc: Mohd Ashraf <[email-masked]>, Mohit Kapoor <[email-masked]>, customer care <[email-masked]>, April De Torres <[email-masked]>
Date: Tue, 14 Jul 2020 10:50:37 +0400
List-Id: <ccteam.mumzworld.com>

Dear Akshay,

The customer confirmed that there is charger in the box.

Best Regards,
Anas Nazzal

On Mon, Jul 13, 2020 at 6:11 PM Akshay Mukund <[email-masked]>
wrote:

> HI Anas,
>
>
>
> Noted – please do get back to us after double checking with the customer
>
>
>
> Thanks,
>
>
>
>
> *Akshay Mukund* *|* Executive - Key Accounts - Lifestyle Brands - UAE
> *Jumbo Electronics Co. Ltd (LLC)* PO Box 3426 Dubai UAE
> *T* +971 4 315 6212 *| F* +971 4 315 6130 *| M* +971 55 281 5275 *| email*
> [email-masked]
> www.twitter.com/JumboWorld *|* <http://www.jumbo.ae>
> www.facebook.com/JumboWorld
>   Corporate website: www.jumbogroup.com *|* Buy online at: www.jumbo.ae
>
>
>
>
>
> *From:* Anas nazzal <[email-masked]>
> *Sent:* Monday, July 13, 2020 4:56 PM
> *To:* Akshay Mukund <[email-masked]>
> *Cc:* Mohd Ashraf <[email-masked]>; Mohit Kapoor <
> [email-masked]>; customer care <[email-masked]>; April De
> Torres <[email-masked]>
> *Subject:* Re: Missing parts 200311838
>
>
>
> Dear Akshay,
>
>
>
> KIndly note that the PO is POMUMZ_DXB222256.
>
>
>
> Best regards,
>
> Anas Nazzal
>
>
>
> On Mon, Jul 13, 2020 at 3:31 PM April De Torres <[email-masked]>
> wrote:
>
> Anas,
>
>
>
> So this issue is closed?
>
>
>
>
>
>
>
> On Mon, Jul 13, 2020 at 3:23 PM Anas nazzal <[email-masked]> wrote:
>
> Dear April,
>
>
>
> KIndly discard 100065379.
>
> The order 200311838 has been committed in Tamer WH - RIY
> <https://urldefense.com/v3/__https:/3651277.app.netsuite.com/app/common/otherlists/locationtype.nl?id=49__;!!DGUnnRohDIROxD-N!8t_avOUs7e_UrfhtXNZUErfHC2PUobjLRS8LW8-k7um1aYN3Vgfenyyn8_bUh4nFFVzw$>
> .
>
>
>
> Best regards,
>
> Anas Nazzal
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> On Mon, Jul 13, 2020 at 3:04 PM April De Torres <[email-masked]>
> wrote:
>
> Anas,
>
>
>
> The vendor will not be able to locate through SO numbers.Also, you have
> provided 2 SO numbers(100065379,200311838).Which is which?
>
>
>
>
>
>
>
> On Mon, Jul 13, 2020 at 2:58 PM Anas nazzal <[email-masked]> wrote:
>
> Dear Akshay,
>
>
>
> Thanks for your prompt response.
>
> Will the customer and double check with him again about the charger place.
>
> PO #  100065379
>
>
>
> Best regards,
>
> Anas Nazzal
>
>
>
> <https://urldefense.com/v3/__https:/3651277.app.netsuite.com/app/accounting/transactions/transaction.nl?id=39443504__;!!DGUnnRohDIROxD-N!8t_avOUs7e_UrfhtXNZUErfHC2PUobjLRS8LW8-k7um1aYN3Vgfenyyn8_bUh0UmgOHy$>
>
>
>
> On Mon, Jul 13, 2020 at 2:41 PM Akshay Mukund <[email-masked]>
> wrote:
>
> Hi Anas,
>
>
>
> All our machines come with the charger packed in the box. This is located
> underneath the main body head beneath the instruction manual, inside the
> packaging.
>
> May I request you to double check this with the customer as well?
>
> Can you also share the PO number against this order?
>
>
>
> Thanks,
>
>
>
>
> *Akshay Mukund* *|* Executive - Key Accounts - Lifestyle Brands - UAE
> *Jumbo Electronics Co. Ltd (LLC)* PO Box 3426 Dubai UAE
> *T* +971 4 315 6212 *| F* +971 4 315 6130 *| M* +971 55 281 5275 *| email*
> [email-masked]
> www.twitter.com/JumboWorld
> <https://urldefense.com/v3/__http:/www.twitter.com/JumboWorld__;!!DGUnnRohDIROxD-N!8t_avOUs7e_UrfhtXNZUErfHC2PUobjLRS8LW8-k7um1aYN3Vgfenyyn8_bUh2uuUxGm$>
>  *|* <http://www.jumbo.ae>www.facebook.com/JumboWorld
> <https://urldefense.com/v3/__http:/www.facebook.com/JumboWorld__;!!DGUnnRohDIROxD-N!8t_avOUs7e_UrfhtXNZUErfHC2PUobjLRS8LW8-k7um1aYN3Vgfenyyn8_bUh9IueVBE$>
>   Corporate website: www.jumbogroup.com
> <https://urldefense.com/v3/__http:/www.jumbogroup.com__;!!DGUnnRohDIROxD-N!8t_avOUs7e_UrfhtXNZUErfHC2PUobjLRS8LW8-k7um1aYN3Vgfenyyn8_bUh4LM41to$>
>  *|* Buy online at: www.jumbo.ae
>
>
>
>
>
> *From:* Anas nazzal <[email-masked]>
> *Sent:* Monday, July 13, 2020 2:36 PM
> *To:* Mohd Ashraf <[email-masked]>; Mohit Kapoor <
> [email-masked]>; Akshay Mukund <[email-masked]>; outbound
> jawh <[email-masked]>; POD jawh <[email-masked]>; Aadesh
> Kelkar <[email-masked]>; Praveen Suresh <[email-masked]>;
> Gayan Saminda <[email-masked]>
> *Cc:* customer care <[email-masked]>; April De Torres <
> [email-masked]>
> *Subject:* Missing parts 200311838
>
>
>
> Dear Team,
>
>
>
> The customer below complained that Dyson V11 Absolute - Blue has been
> delivered without a charger.
>
> SKU                     JUM-V11-Absolute
>
> Order number      200311838
>
>
>
> Best Regards,
>
> Anas Nazzal
>
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