Subject: Re: Delivery Follow Up - 200302344_1 // awb: 1556229583
From: Hyacinth Joyce <[email-masked]>
To: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>
Cc: Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 13 Jul 2020 19:37:11 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again to follow up.

The customer informed that they called Barq Express and was told that the
shipment is not with them.

Kindly check and advise ASAP.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 13 Jul 2020 at 13:52, Hyacinth Joyce <[email-masked]> wrote:

> Hi Ahmed and Zubair,
>
> Please assist to push the courier to deliver on priority.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, 13 Jul 2020 at 12:38, Ahmed Irfan <[email-masked]> wrote:
>
>> Hi team,
>>
>> The Order was dispatched yesterday.
>>
>> On Sun, Jul 12, 2020 at 12:05 PM Mary Anne Agapito <
>> [email-masked]> wrote:
>>
>>> Hi Ahmed,
>>>
>>> May we know the status of this shipment, please?
>>>
>>> The customer is calling everyday and already spoke to all of us.
>>>
>>> If not dispatched yet, please do, if it's with the courier pls push for
>>> urgent delivery.
>>>
>>> Please assist. Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>