Subject: Re: PLS CANCEL THE ORDER ASAP- 100155288_1 // AWB: OS01753874KS
From: Mary Anne Agapito <[email-masked]>
To: Zubair Wahid <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>, Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Mon, 13 Jul 2020 18:55:11 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair,

When it has been dispatched? He didn't receive it, hence he is asking to
cancel the order and refund him back.

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, Jul 13, 2020 at 6:29 PM Zubair Wahid <[email-masked]> wrote:

> Hi Mac
> This order is already dispatched. Can you check with the customer again,
> if the customer still wants to cancel we can get the shipment back.
>
> Thanks
> Zubair
>
>
> On Mon, Jul 13, 2020 at 5:04 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Please cancel the order, the customer is extremely furious for not
>> receiving his order.
>>
>> The customer wants a refund immediately. As per the customer, he will
>> definitely file a complaint.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>