Subject: Re: Missing parts 200311838
From: Anas nazzal <[email-masked]>
To: April De Torres <[email-masked]>
Cc: Akshay Mukund <[email-masked]>, Mohd Ashraf <[email-masked]>, Mohit Kapoor <[email-masked]>, customer care <[email-masked]>
Date: Mon, 13 Jul 2020 15:23:09 +0400
List-Id: <ccteam.mumzworld.com>

Dear April,

KIndly discard 100065379.
The order 200311838 has been committed in Tamer WH - RIY
<https://3651277.app.netsuite.com/app/common/otherlists/locationtype.nl?id=49>
.

Best regards,
Anas Nazzal

On Mon, Jul 13, 2020 at 3:04 PM April De Torres <[email-masked]> wrote:

> Anas,
>
> The vendor will not be able to locate through SO numbers.Also, you have
> provided 2 SO numbers(100065379,200311838).Which is which?
>
>
>
>
> On Mon, Jul 13, 2020 at 2:58 PM Anas nazzal <[email-masked]> wrote:
>
>> Dear Akshay,
>>
>> Thanks for your prompt response.
>> Will the customer and double check with him again about the charger place.
>> PO #  100065379
>>
>> Best regards,
>> Anas Nazzal
>>
>>
>> <https://3651277.app.netsuite.com/app/accounting/transactions/transaction.nl?id=39443504>
>>
>> On Mon, Jul 13, 2020 at 2:41 PM Akshay Mukund <[email-masked]>
>> wrote:
>>
>>> Hi Anas,
>>>
>>>
>>>
>>> All our machines come with the charger packed in the box. This is
>>> located underneath the main body head beneath the instruction manual,
>>> inside the packaging.
>>>
>>> May I request you to double check this with the customer as well?
>>>
>>> Can you also share the PO number against this order?
>>>
>>>
>>>
>>> Thanks,
>>>
>>>
>>>
>>>
>>> *Akshay Mukund* *|* Executive - Key Accounts - Lifestyle Brands - UAE
>>> *Jumbo Electronics Co. Ltd (LLC)* PO Box 3426 Dubai UAE
>>> *T* +971 4 315 6212 *| F* +971 4 315 6130 *| M* +971 55 281 5275 *|
>>> email* [email-masked]
>>> www.twitter.com/JumboWorld *|* <http://www.jumbo.ae>
>>> www.facebook.com/JumboWorld
>>>   Corporate website: www.jumbogroup.com *|* Buy online at: www.jumbo.ae
>>>
>>>
>>>
>>>
>>>
>>> *From:* Anas nazzal <[email-masked]>
>>> *Sent:* Monday, July 13, 2020 2:36 PM
>>> *To:* Mohd Ashraf <[email-masked]>; Mohit Kapoor <
>>> [email-masked]>; Akshay Mukund <[email-masked]>;
>>> outbound jawh <[email-masked]>; POD jawh <[email-masked]>;
>>> Aadesh Kelkar <[email-masked]>; Praveen Suresh <
>>> [email-masked]>; Gayan Saminda <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; April De Torres <
>>> [email-masked]>
>>> *Subject:* Missing parts 200311838
>>>
>>>
>>>
>>> Dear Team,
>>>
>>>
>>>
>>> The customer below complained that Dyson V11 Absolute - Blue has been
>>> delivered without a charger.
>>>
>>> SKU                     JUM-V11-Absolute
>>>
>>> Order number      200311838
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> Anas Nazzal
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>>