Subject: Re: INCOMPLETE ITEMS IN CRA CRAKTM2056 ( order # 200246786 ) MARCH 5th ORDER
From: Zubair Wahid <[email-masked]>
To: Samiya Sheikh <[email-masked]>
Cc: Hussain Firoz Miyagamwala <[email-masked]>, Ahmed Irfan <[email-masked]>, Angeli Fontillas <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, Sagar Khawani <[email-masked]>, Customer Care Team <[email-masked]>, Radwa Ali <[email-masked]>, Ekta Jesswani <[email-masked]>, Asad <[email-masked]>
Date: Mon, 13 Jul 2020 10:44:58 +0300
List-Id: <ccteam.mumzworld.com>

Hussain
We can only backtrack till 1st April, i cannot confirm the missing items
for orders before april.

Thanks
Zubair

On Mon, Jul 13, 2020 at 9:35 AM Samiya Sheikh <[email-masked]> wrote:

> Hi Team,
>
> Kindly update urgently and add SKUs to the CRA
>
>
> AZ-E4062
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=514517>
>
> PS-80166303
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=189285>
>
> YGT-523417
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=67442>
>
> CFL-BundlePrincess-LB6-LBAG-BAMBOO
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=871302>
>
> Regards
>
>
> On Tue, Jul 7, 2020 at 7:18 PM Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> May we have an update on this please?
>>
>> Customer is following up on his refund, CRA amount is still not updated.
>>
>> Please advise.
>>
>> Thank you.
>>
>> On Mon, 6 Jul 2020 at 16:40, Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>>> Dear Zubair,
>>>
>>> The order is having missing items for which I did not get the
>>> confirmation from Hamza.
>>>
>>> Below items
>>>
>>>
>>> ORDER SEQUENCE
>>> ITEM
>>> ITEM NAME
>>> SO QUANTITY
>>> 200246786_2 AZ-E4062 Elmer's - Disapperaing Purple School Glue Sticks -
>>> Pack of 7 1
>>> 200246786_2 PS-80166303 vTech Stack & Discover Rings 1
>>> 200246786_2 CFL-BundlePrincess-LB6-LBAG-BAMBOO Citron Bento 6C Princess
>>> Lunch Bag & Box + Bamboo Lunch Box 1
>>> 200246786_2 YGT-523417 Vulli Bath Book Sophie la girafe 1
>>>
>>>
>>>
>>>
>>> On Sun, Jul 5, 2020 at 9:37 AM Zubair Wahid <[email-masked]>
>>> wrote:
>>>
>>>> Hussain can you assist here as this is a very old order.
>>>>
>>>> On Sun, Jul 5, 2020, 8:35 AM Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly assist urgently.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Sat, Jul 4, 2020 at 9:33 AM Samiya Sheikh <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Hussain and Zubair,
>>>>>>
>>>>>> Kindly update and add SKUs to the CRA.
>>>>>>
>>>>>>
>>>>>> AZ-E4062
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=514517>
>>>>>>
>>>>>> PS-80166303
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=189285>
>>>>>>
>>>>>> YGT-523417
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=67442>
>>>>>>
>>>>>> CFL-BundlePrincess-LB6-LBAG-BAMBOO
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=871302>
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> On Wed, Jul 1, 2020 at 5:48 PM Samiya Sheikh <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Hussain and Zubair,
>>>>>>>
>>>>>>> Kindly update and add SKUs to the CRA.
>>>>>>>
>>>>>>>
>>>>>>> AZ-E4062
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=514517>
>>>>>>>
>>>>>>> PS-80166303
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=189285>
>>>>>>>
>>>>>>> YGT-523417
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=67442>
>>>>>>>
>>>>>>> CFL-BundlePrincess-LB6-LBAG-BAMBOO
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=871302>
>>>>>>>
>>>>>>> Regards
>>>>>>>
>>>>>>> On Mon, Jun 15, 2020 at 4:37 PM Hussain Firoz Miyagamwala <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Dear Zubair,
>>>>>>>>
>>>>>>>> As discussed, below items not in CRA.
>>>>>>>>
>>>>>>>> ORDER SEQUENCE
>>>>>>>> ITEM
>>>>>>>> ITEM NAME
>>>>>>>> SO QUANTITY
>>>>>>>> 200246786_2 AZ-E4062 Elmer's - Disapperaing Purple School Glue
>>>>>>>> Sticks - Pack of 7 1
>>>>>>>> 200246786_2 PS-80166303 vTech Stack & Discover Rings 1
>>>>>>>> 200246786_2 CFL-BundlePrincess-LB6-LBAG-BAMBOO Citron Bento 6C
>>>>>>>> Princess Lunch Bag & Box + Bamboo Lunch Box 1
>>>>>>>> 200246786_2 YGT-523417 Vulli Bath Book Sophie la girafe 1
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, Jun 15, 2020 at 4:23 PM Hussain Firoz Miyagamwala <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> ++ Zubair,
>>>>>>>>>
>>>>>>>>> Can you check this case?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Mon, Jun 15, 2020 at 4:18 PM Johannes Jade Pabeca <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Hussain and Team,
>>>>>>>>>>
>>>>>>>>>> CRA is supposed to be for all items under 200246786_2
>>>>>>>>>>
>>>>>>>>>> This order was part of the orders to be cancelled due to LOCKDOWN
>>>>>>>>>> way back March 18th.
>>>>>>>>>>
>>>>>>>>>> Moreover, item MW-24182-GREEN is supposed to be under fulfilment 200246786_1
>>>>>>>>>> ( also for cancellation due to LOST SHIPMENT,
>>>>>>>>>>
>>>>>>>>>> This is for full refund case ZD 1109581 escalated by Radwa and
>>>>>>>>>> Sagar is unable to process/ proceed with the refund w/o it.
>>>>>>>>>>
>>>>>>>>>> Thank you
>>>>>>>>>>
>>>>>>>>>> BR
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> *Johannes Jade *
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>