Subject: Re: Order Number 100150285_2
From: Hyacinth Joyce <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, KSA Lastmile <[email-masked]>
Cc: Anas nazzal <[email-masked]>, customer care <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Mon, 13 Jul 2020 11:31:31 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please assist URGENTLY.

The customer is very upset and threats to raise a formal complaint.

Is the shipment cancelled or with the courier company?

Kindly advise ASAP.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 12 Jul 2020 at 13:59, Hussain Firoz Miyagamwala <
[email-masked]> wrote:

>   Dear Ahmed,
>
> For the returns coming from the courier company after dispatch.
> Hamza has to send the file as confirmation with item details.
>
> Please check with Hamza.
>
>
> On Sun, Jul 12, 2020 at 1:40 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Hi Anas,
>>
>> Cancelled, confirmed, @Hussain Firoz Miyagamwala <[email-masked]> please proceed
>> to CRA.
>>
>> On Sat, Jul 11, 2020 at 4:02 PM Anas nazzal <[email-masked]> wrote:
>>
>>> Dear Team,
>>>
>>> Kindly confirm if the below Item has been returned 100150285_2, to
>>> create CRA accordingly.
>>>
>>> Best Regards,
>>> Anas Nazzal
>>>
>>