Subject: Re: Pending shipments, instructions required. << Reference ID: 59682154 >>
From: Samiya Sheikh <[email-masked]>
To: Johannes Jade Pabeca <[email-masked]>
Cc: Amir Julkarnain <[email-masked]>, Ekta Jesswani <[email-masked]>, Ronald Gaviola <[email-masked]>, "ae.mumzworld" <[email-masked]>, Customer Care Team <[email-masked]>, Alaa Musa <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Mon, 13 Jul 2020 09:41:47 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

kindly cancel 700241944 due to costum charges - 1964835305. customer wants
cc refund.

Regards

On Tue, Jun 30, 2020 at 12:43 PM Johannes Jade Pabeca <
[email-masked]> wrote:

> Hi Amir and Ekta,
>
> I think DHL is asking whats the instruction/ decision from you on how to
> proceed ( for the first 2 shipments )
>
> Fo the 3rd shipment, I'll try to reach the customer.
>
> BR
>
>
>
>
>
>
>
> On Tue, Jun 30, 2020 at 8:37 AM Amir Julkarnain <[email-masked]>
> wrote:
>
>> @Johannes Jade Pabeca <[email-masked]> ,
>>
>> We need your support here. Please assist.
>>
>> Best Regards
>>
>> On Mon, 29 Jun 2020 at 14:12, Ronald Gaviola <[email-masked]>
>> wrote:
>>
>>> +Customer Care Team <[email-masked]> +Amir Julkarnain
>>> <[email-masked]> +Ekta Jesswani <[email-masked]>
>>>
>>> Need your support.
>>>
>>>
>>> Regards,
>>> Ronald
>>>
>>>
>>> On Mon, Jun 29, 2020 at 12:46 PM <[email-masked]> wrote:
>>>
>>>> Hi Ronald / Alaa,
>>>>
>>>>
>>>> Good day.
>>>>
>>>>
>>>> Requesting your instructions for the following shipments. Our
>>>> destination teams advised that, they are unable to hold the shipment for
>>>> longer.
>>>>
>>>>
>>>> AWB Reference Remarks
>>>>
>>>> 1964833485
>>>> 700241493 Held for payment of duties : 58.42 USD
>>>> 1964835305 700241944 Held for payment of duties : 61 USD
>>>> 1208690291 600893809  please note that Shipment is undeliverable due
>>>> to wrong address and tele# not working / Invalid.
>>>>
>>>>
>>>> Should you require any further assistance, please contact me directly.
>>>>
>>>> Best Regards,
>>>>
>>>> *Khalid Khalfan*
>>>> Key Account Advisor
>>>>
>>>> DHL EXPRESS
>>>> P.O.Box 6252
>>>> Dubai
>>>> United Arab Emirates
>>>> 2924114
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>
>> --
>> *Amir Hussain Julkarnain*
>> Junior Team Leader
>> p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>
>
> --
> *Johannes Jade *
>
>