Subject: RE: 100165186_2 // MISSING PART
From: <[email-masked]>
To: "'Christian Mendoza'" <[email-masked]>
Cc: "'Catalogue Team'" <[email-masked]>, "'Mahmoud El Farram'" <[email-masked]>, "'Elena Skryabina'" <[email-masked]>, "'customer care'" <[email-masked]>, <[email-masked]>, "'Anish Thomas Marattukalam'" <[email-masked]>
Date: Mon, 13 Jul 2020 08:34:00 +0300
List-Id: <ccteam.mumzworld.com>

Dear Mr. Christian,

Good day, please be inform there’s NO tray.

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

 

From: Christian Mendoza <[email-masked]> 
Sent: Monday, July 13, 2020 6:07 AM
To: [email-masked]
Cc: Catalogue Team <[email-masked]>; Mahmoud El Farram <[email-masked]>; Elena Skryabina <[email-masked]>; customer care <[email-masked]>; [email-masked]; Anish Thomas Marattukalam <[email-masked]>
Subject: Re: 100165186_2 // MISSING PART

Hi Team,

Please confirm if the item does not have a tray.

 

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ> 

 

On Sat, Jul 11, 2020 at 9:28 AM <[email-masked] <mailto:[email-masked]> > wrote:

Dear Partner,

Good day, kindly update the image of the attached items in our platform. We have having wrong image in our platform for these two items, it was mixed each other.

Thanks & Best Regards

William Chua

Sales Account Manager

BEST TOY FOR MARKETING & TRD. CO. LTD

Family Center for Trd . & Marketing
Kingdom Of Saudi Arabia Riyadh

Tel  : + 966 556564143
Fax : + 966 4145585
Mobile: + 966 534539461

 

From: Christian Mendoza <[email-masked] <mailto:[email-masked]> > 
Sent: Friday, July 10, 2020 4:35 PM
To: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> ; Anish Thomas Marattukalam <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: 100165186_2 // MISSING PART

HI Team,

The customer ordered the below item, however, they receive it without the tray. Please see the details below.

100165186_2

 <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1117243> KSA-FAMC-27-82056-Blue

Baby Love - Baby Chair Mix Clear - Blue

4

 

 

Thank you and Best Regards,

  <https://docs.google.com/uc?export=download&id=1bZ3ltQUXkq2FKjDMCfqS_Yio0SMmMbXK&revid=0B_JfbFIRc8csMDQzRXl4NmVka2lEQjBVaHR0ZUhMVjVlZFBjPQ>