Subject: Re: Kuwait - Order # 600844292 << Reference ID: 59934051 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Jul 2020 02:27:48 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Ronald,

Good day.

We have multiple shipments, facing the same issue.

Please find the attached email com, between Hesham & Eugene.

Should you require any further assistance, please contact me directly. Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Kuwait - Order # 600844292 << Reference ID: 59934051 >> >> Sent: Sun, 12 Jul 2020 13:12:00 UTC+04:00 >> >>
Thanks Khalid. >>Are you able to bill it to our account? >>  >>  >>  >> Regards,Ronald >> >>
On Fri, Jul 10, 2020 at 1:47 AM <[email-masked]> wrote: >>Hi Ronald,
 >>
Good day.
 >>
AWB : 4021032864
 >>
This incorrect value, appears to be due to an error. The correct duty charges for this shipment, is approximately : AED 16.09.
 >>
Should you require any further assistance, please contact me directly. >>Best Regards, >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
  >>
 >> >>
 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Kuwait - Order # 600844292 << Reference ID: 59934051 >> >> Sent: Thu, 09 Jul 2020 09:55:52 UTC+04:00 >> >>
Khalid, >>What is the update here . 4021032864 >>  >>  >>  >> Regards,Ronald >> >>
On Mon, Jul 6, 2020 at 4:25 PM Ronald Gaviola <[email-masked]> wrote: >>Khalid, >>Are we on the same page? Customer is refusing the delivery because of customs duties. Why is it too high?? >> >> >>  >> Regards,Ronald >> >>On Mon, Jul 6, 2020 at 4:18 PM Moataz Salah El Din <[email-masked]> wrote: >>Hi Ronald,Please check if this order is returned >>On Fri, 3 Jul 2020 at 05:48, <[email-masked]> wrote: >>Hi Ronald,
 >>
Good day.
 >>
We are unable to find any link between this shipment & a previous export to Kuwait, in our records.
 >>
The shipper's name is : Fatma Alfarsi.
 >>
Should you require any further assistance, please contact me directly. Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
  >>
 >> >>
 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked] >> Subject: Re: Kuwait - Order # 600844292 << Reference ID: 59934051 >> >> Sent: Thu, 02 Jul 2020 14:20:14 UTC+04:00 >> >>
Khalid, >>Is this return shipment? The duty is too high! Please clarify >>  >> Regards,Ronald >> >>
On Thu, Jul 2, 2020 at 2:17 PM Moataz Salah El Din <[email-masked]> wrote: >>adding @Ronald Gaviola  >>On Thu, 2 Jul 2020 at 13:24, <[email-masked]> wrote: >>Dear Moataz,
Please note there is duty amount of 540 on this shipment, please confirm if this is ready to arrange the delivery.
 >>
Should you require any further assistance, please contact me directly.  >>  >>  >>Best Regards, >>  >>Milind for KhalidKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
  >>
 >> >>
 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked] >> Subject: Kuwait - Order # 600844292 >> Sent: Wed, 01 Jul 2020 08:01:05 UTC+04:00 >> >>
Dear team,Please assure to deliver the shipment under AWB# 4021032864. The tracking shows it's refused by the receiver. >>--  >>Best regards,Moataz Salah El-Din >> Customer Care Representativep:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>
 >>
  >>
 >> >>--  >>Best regards,Moataz Salah El-Din >> Customer Care Representativep:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>
 >>
  >>
 >> >>--  >>Best regards,Moataz Salah El-Din >> Customer Care Representativep:  +971 (0)4 4339455 │ e: [email-masked] │ w: www.mumzworld.com >> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE >>
 >>
  >>